Theater Seat StoreReviews of theaterseatstore.com

Cherise was amazing. With slight delivery issues Cherise stepped in and made sure everything was taken care of and that I was 100% satisfied.

Excellent shopping experience

professional and respectful of my concerns. I was not a number but a person Olive respected. Best I have dealt with a product, a company that stands behind their products. John Topping

Fast friendly service. She made sure we had the correct part ordered.

Great easy experience! Pleasant to work with. Together we figured out what wasn’t working and got a replacement ordered.

Fast Delivery, great product and their customer service could not have been better. Carla was awesome. We had a small issue and she fixed it immediately. Couldn't be happier. Don't hesitate to buy from them.

Representative was helpful, knowledgeable and pleasant to speak with.

Wow! I purchased my chairs several years ago and recently had an issue with one chair. I reached out to TheaterSeatStore really just to inquire about the warranty period. The issue with my chair was no longer under warranty but, to my surprise, my case was still assigned to someone to help me figure out the problem and resolve at my expense. That someone was Cherise. I started troubleshooting with emailed info. Then to move things along quicker, she called me. On the phone, she was patient and thorough as she walked me through an additional step to pinpoint the issue. She answered my questions and I believe we identified the issue. She went the extra mile because I was responsible for the cost of the part and it can't be returned. I never expected TheaterSeatStore to be so helpful years after my purchase and I'm so grateful my case was assigned to Charise.