customer
Posted
3 out of 3 orders sent with missing or…
3 out of 3 orders sent with missing or wrong sized bits. Rude customer service. Don't buy from freeze pipe.
Average
565 reviews
Freeze Pipe is a small American-owned online smoke shop that makes a unique line of freezable bongs, bubblers, pipes and more. These thick glass pieces all feature various combinations of glycerin coils, which work to cool smoke down by over 300 degrees.
thefreezepipe.com (thefreezepipe.com) has 565 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
Showing 110 reviews with 1 star · Clear filters
customer
Posted
3 out of 3 orders sent with missing or wrong sized bits. Rude customer service. Don't buy from freeze pipe.
Michael G.
Posted
The delay was a complete disappointment
Jake W.
Posted
Order over 15 days ago still nothing Customer service terrible save your money and time and try another company
LISA B.
Posted
Gave it one star because I cant give it 0. Ordered on December 17th for Christmas and have yet to receive the item. Have sent numerous emails and they have failed to respond or give me my money back like asked.
Dom T.
Posted
Everything was working fine but some glass was chipped off can anyone help please?
Brie N.
Posted
I ordered a product as a gift of December 18th and paid for expiration shipping, I have yet to receive my product and despite many emails to customer service I have yet to receive a call/email back to discuss this issue. I would not recommend ordering from the company as this has been a terrible experience. No customer service number to call is absurd, all you can do is email and pray that they respond....but don't hold your breathe. Save your money and buy similar froma different site, I wish I would have
Scott C.
Posted
I ordered my pipe on December 11th and haven’t received it. It feels like a scam.
T N T.
Posted
The item was poorly constructed. The top fell off. Top fell off all three I bought… The only way to fall apart, but it started leaking almost instantly. It was great for a few dabs. Then it fell apart… I feel as if I wasted my money.