A not happy puppy M.
Posted
I thought I had canceled my…
I thought I had canceled my subscription the last time I missed the window of opportunity to take a break...my home is overrun with boxes of food that my dog may or may not eat (she's picky) so, I failed to pay attention to an email received 2 days ago telling me my order is ready to be shipped (if I was a totally honest person, and I am, I would tell you my dad has been in hospital and rehab and is struggling to adapt to a new housing situation - all the while with a catheter trial that is not working) so very frustrating... So, I have to pay for another shipment I don't want with money I don't want to spend...I canceled my subscription correctly this time...good riddance... A not happy puppy mama
Response from Happy Howl· Apr 28, 2026
Thank you for reaching out, and I’m really sorry to hear about everything you’ve been dealing with. That sounds like a very stressful situation, and we completely understand how this order added to that frustration. Our system does send a reminder before orders process so customers have time to make changes, but we understand that things can be missed—especially during difficult circumstances. Please contact our support team [email protected] so we can make sure your orders are cancelled.


