Excellent
4,236 reviews
The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 194 reviews with 1 star · Clear filters
Christopher S.
Posted
Unfortunately 9 of my fish died with in a week. This was my first and last time ordering fish online All but one looked ok upon arrival. But apparently they were sick. Big waste of money.
John
Posted
I sent an email directly to the store because I didn’t want to air my grievance online. However, the only response I got was this email asking for a rating so I’ll paste most of what I sent in the email: I wanted to give you a heads up, the fish you sent me has a fungus and has infected the rest of the tank, which I am treating. Hopefully, they’ll make it. I’m not sure the new fish will. I’ve attached a picture of it laying on its side. It has both the velvet like white substance and white bumps, which may be ich or, hopefully not, discus plague. I should have quarantined it, I know, but I didn’t. I’m not asking for a replacement because I don’t want to pay for shipping again. Just simply letting you know so you can investigate other fish that you may be getting ready to send out.
Jessica M.
Posted
Our tanks been running for 15 years. Thought the fish we bought from ifish were healthy when delivered. Every fish we bought from the ifish store has got ick and we already lost one. Not one of our other fish have any ick. Only the ones shipped from ifish.We have treated the tank so hopefully the rest will survive. After this ordeal we will never buy from ifish again or recommend them. If you value your money and fish DO NOT ORDER FISH FROM HERE!
Lily
Posted
My lobster and my fish died from here within 24 hrs of getting it
claudia W.
Posted
Half my fish had ich within 3 to 4 days not healthy fish
billy P.
Posted
All my fish was dead when i got them
Response from The iFISH Store· Jul 24, 2020
Hello Billy; We are sorry for the delayed delivery by UPS. Thank you for providing the photos and contacting us immediately. We wish we had more control over this at this point. But we are taking action by securing another carrier. We provided you with a full refund including the shipping fee and hope you will give us another try.
Wade C.
Posted
Dead upon arrival, very disappointing. I'll never do that again.
Response from The iFISH Store· Jul 24, 2020
Hello Wade; Unfortunately, we are dealing with occasional UPS delays in our Overnite Shipping due to COVID and that was the direct cause for 2 out of 3 of your cichlids perishing. Thank you for notifying us. We were happy to refund you for the 2 cichlids but, nevertheless, wish you had a better experience with us. We are working with securing a more reliable carrier and certainly hope you might consider giving us another try.
Leisa P.
Posted
I order fish got them they were very beautiful and nice and then they died after three days ,I know it wasn't my tank because all my other discus r all doing great so I don't know what happened and I emailed them about this and never got an email back yet
Response from The iFISH Store· Jul 24, 2020
Hello Leisa; We're very sorry to hear that you lost your Discus in such a short period of time. In searching for your email we discovered that you had emailed us through PayPal which contains an email address we don't routinely check for customer communications. So we are sorry for that mixup. We'd like to look into this further and ask that you provide some information for us about tank parameters, tankmates, diet and feeding schedule. Please be on the lookout for an email from us ([email protected]) following up on this. We hope you are open to working with us to try and uncover the cause. Thank you!
