Gregory M.
Posted
Pleased to have made the decision to make the switch from paper to electronic records
An evolving and improving product.

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 106 reviews with 4 stars · Clear filters
Gregory M.
Posted
An evolving and improving product.
Annie H.
Posted
very easy to use and user friendly. Customer service is great.
Shane L.
Posted
Works great and support is good. Especially like the "to do" lists and reminders. Needs ability for clients to complete forms in client portal and sign treatment plans, releases, etc. I have compared to other top programs and TherapyNotes is the most comprehensive and responsive for my needs.
Diane Franz for Southern Tier Counseling S.
Posted
Like this program more than others I tried. I do wish the enrollment with payers went faster. Going on a month and still waiting. Process takes up to 6 weeks. That said I do like the notes and treatment plans aspect of this program a lot! Very simple.
Response from TherapyNotes, LLC· Feb 25, 2016
The TherapyNotes support team does everything they can to expedite enrollment requests. Anything we need to do is usually done the same day that we get the request. Otherwise all of the time is dependent on the insurance company processing the request. Some insurance companies take a couple days, and others can take months. Hopefully we'll earn a 5-star review from you in the future.
A TN C.
Posted
I LIKE THE INTERFACE AND THEY ARE VERY RESPONSIVE WITH QUESTIONS. I WOULD HAVE SUFFERED THROUGH A LESS ATTRACTIVE INTERFACE IF I HAD KNOWN THEY DO NOT HAVE AUTOMATIC POSTING OF ERAs. I WAS CONSIDERING MY "CLIENTS PLUS" BUT DIDN'T KNOW THAT TN DIDN'T HAVE IT. TN is more expensive, they don't have the better features! I am a little mad that they keep promising and don't follow through!! COME ON TN!!
Response from TherapyNotes, LLC· Oct 3, 2016
ERA payment posting features were added shortly after this review was written. I guess that means we're perfect now? :)
Shamika D.
Posted
Therapy notes is the BEST ERS system our practice has used, and believe me we have used a few. It is clean, quick and to the point, and we love it. Thank you Therapy Notes for allowing us more time focused on clients, and less time focused on navigating chaotic ERS systems... Thank you Therapy Notes Team <3 Team Trinity
Sara
Posted
Overall I love this software...loving being able to access it anyway, being able to sync the calendar to my phone. I wish there was a waitlist option and that the ERA's were functioning but hopefully in time those options will be updated.
Mike M.
Posted
i like the format. i can breeze thru some parts and focus on the type of notes that i need to help me do therapy.