TherapyNotes, LLCReviews of therapynotes.com

Very responsive, clear instructions.

Exemplary customer Service. Minimal hold times and 24 hour live customer assistance. Professional, courteous, and knowledgeable.

I have had the pleasure of working with the support staff. It consistently top notch. I am grateful to work with them!

Having Therapy Notes for my private practice is like having IT resources for a small business. And a big strength is the customer service and staff who help me figure out solutions to big and small problems. Most recently Sam, in Merchant Services, spent a great deal of time with me resolving a complicated issue, and I am so grateful to have this support.

I'm completely new to TherapyNotes. I was fortunate to reach Chris O. today to ask him several question in order for me to begin learning about TherapyNotes. Mainly, basic concerns on how to log in, set up my account, signing in a new patient ... in general, basic information that I needed to put in a new patient, and schedule his/her. Chris is a well-learned professional who cares and can talk with someone new to TherapyNotes. Thanks Much!

I am enjoying this EHR, it has and does everything that I need.

Princess gave me a lot of different options to help me figure out why my microphone wasn't working during telehealth. She also checked in on which option might have worked. I always get a quick and helpful response when I contact customer service.

Well, it is really great first of all that I was able to get a support person pretty quickly on the phone. She walked me through the process of claim filing I needed help with so I could follow it easily. Nice that she could see what was on my screen too as we talked, which made it easier and I didn't have to explain as much. She was friendly and patient with me during the process.