TherapyNotes, LLCReviews of therapynotes.com

Quick response

I love everything about it. It is easy to follow and how it is set up. Today for the first time I used customer service and she was wonderful and walked me through step by step of understanding what was going on.

They always have the answer and explain the procedure for you to follow to the tee! They are quick with there responses. I have never ever had a problem with this support team. They take there jobs serious and it shows.

TherapyNotes LLC is wonderful regarding their prices, support, capability. I used them for my private practice and have had only good interactions with them. From sales to support they are awesome! Always a follow-up, always polite, always continuing to enhance what they already have. Highly recommend for solo practice or multiple practitioner practice.

So thorough

Warm, Professional, Responsive, Patient Customer Service Representatives. Brief if any wait to reach Reps. 24/7 hours of availability. Products are user friendly and state of the art.

TherapyNotes’ customer service is honestly one of their best features. The support team is kind, responsive, and walks you through everything step by step. Most of the time, they save me a lot of time and frustration. I’ve used other software before and ended up leaving because I constantly felt lost and couldn’t get the support I needed. Being able to talk to a real, helpful human makes a huge difference. We already have a stressful job, and having a system that actually supports you makes things so much easier. Thank you!!

Agent was knowledgeable and walked me through the solution expeditiously! Great service!