Mabel G.
Posted
Great support team
Great support team! I am very grateful for the help Therapy Notes offers!

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Mabel G.
Posted
Great support team! I am very grateful for the help Therapy Notes offers!
Sheree M.
Posted
Great customer support!
Amy B.
Posted
Therapy notes has wonderful support. I had several questions and inquiries and the gentleman that worked with me was patient, highly knowledgeable and spent over an hour with me!
Lynne H.
Posted
The support was outstanding. She walked me through step-by-step what I needed to do and understood exactly what I was looking for when I called. She was friendly and compassionate and offered her support for follow up if needed. A+ customer service!
IRM
Posted
I called Therapy Notes for support on enrolling several therapists that have individual tax ids with ERA and they were happy to help and was able to send me all the documents while were on the phone to complete. I have contacted them for several things before and I have never felt rushed.
Stacy E.
Posted
Always great customer service! I always get an alder, follow up and resolution! Always polite and eager to help!
Carla L.
Posted
August D resolved my issue promptly and efficiently. She was patient and very accommodating.
Danell U.
Posted
I switched to TherapyNotes a year and a half ago and I've been nothing but happy with them. Their customer support is absolutely amazing! I call them fairly often with things I'm not sure how to do and they always walk me through it so patiently and then send an email with the guidelines of what we did in case I need to do it again. I wish I would have switched to them years ago. Plus I'm paying half what I did with my previous EHR and TherapyNotes is so much better.