Jill H.
Posted
I had a bit of a complicated question…
I had a bit of a complicated question and received feedback and support very quickly. The response was easy and very clear to understand.

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Jill H.
Posted
I had a bit of a complicated question and received feedback and support very quickly. The response was easy and very clear to understand.
Nina R.
Posted
Excellent customer service as always. The representative was able to remotely access my computer and efficiently update my compliance settings without any issues. He was helpful, knowledgeable, and very courteous throughout the entire process. I truly appreciate how smooth and stress-free the experience was. Thanks, Qsaun M!
Eric R.
Posted
Always awesome and thorough service!
William D.
Posted
Wonderful customer service and prompt set up!
Gillian I.
Posted
The representative was calm, kind and did not seem at all frustrated with me and was patient while she talked me through the steps
Claudia W.
Posted
First of all speaking to a real person! and that person is super helpful and patient. I can tell they are looking for ways to make my job easier and helping me help my clients. I love TN!
Sarah Van H.
Posted
Every time I call I am treated as if I am the only client they have. I’m treated with respect and kindness and of course all my questions are always answered.
Response from TherapyNotes, LLC· Jan 10, 2026
Thank you Sarah! :)
Bryan C.
Posted
Needed to reconnect my cc platform. Customer service helped me complete this under 5 minutes. Appreciate the efficiency.
Response from TherapyNotes, LLC· Jan 10, 2026
Thank you Bryan!