Kate N.
Posted
My call was answered promptly
My call was answered promptly. I was given quick and helpful advice. The solution worked! Problem solved! Overall, I'm very pleased with Therapy Notes.

Excellent
3,113 reviews
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Kate N.
Posted
My call was answered promptly. I was given quick and helpful advice. The solution worked! Problem solved! Overall, I'm very pleased with Therapy Notes.
Rondi B.
Posted
I had been frustrated and pulling my hair out with insurance problems all week, and then I reached out to TherapyNotes Support. I spoke with Tel M for a brief time as she walked me through the issues, one at a time, providing clear, concise directions. I got all my issues resolved and feel so grateful for the 24/7 support!
Carla B D.
Posted
The customer servicey is always fantastic! They responded within minutes and I was able to figure out an issue that was completely my doing. They are always kind and helpful. Thank you!
Allison M.
Posted
Great customer service. Kind, patient, and effective.
Armando De La G.
Posted
Kaitlyn was knowledgeable about TN and gave me information that I needed to move forward with my work.
CD
Posted
Excellent customer service and great support staff!
Director, Hope and H.
Posted
Representatives with Therapy Notes have always responded in a timely manner when emailing support with a question. This time, I needed an immediate response so I hesitantly called because generally calling only makes things more frustrating. Not this time! My problem was resolved in less then five minutes by a kind and professional member of the support team. It is nice to resolve an issue without having more added stress trying to get help!
Megan R.
Posted
Amazing customer service!!