Excellent
671 reviews
Thomson DairiesLocal milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 550 reviews with 5 stars · Clear filters
Jill M.
Posted
Have been a customer for just under a year. Delivery is reliable and staff is helpful and friendly. Their oatmilk is delicious - not like what you get in the shops. Website is easy to use. Very happy customer.
Response from Thomson Dairies· Feb 17, 2023
Thank you. Much appreciated. A real customer, a real review.
Lynn Ann M.
Posted
Great customer service John was very friendly and helpful when I had to call and my query was sorted immediately. Also good range of quality products and great service delivered to your door.
Response from Thomson Dairies· Jan 17, 2023
Thank you. We appreciate the feedback. I will pass this to John, he will be happy with the feedback. Service and our business levels and standards are very important to him. thank you
Sandra F.
Posted
I live in Fauldhouse West Lothian. I have have been a customer of Thomson Dairies for a couple of years. The service they provide is absolutely brilliant. Any minor issues that has occured has been dealt with professionally and promptly. 100 out of 100 for customer services. S. Forret
Response from Thomson Dairies· Nov 25, 2022
Many thanks. I will pass that to John, he will be delighted. Great to hear you are enjoying the service. Thanks.
Tracy W.
Posted
I signed up for a bi-weekly milk delivery in February when I moved to a new build. It was quick and easy to set up my account over the phone and online. Direct debit once a week. Milk is delicious and fresh. But with the cost of living crisis, I've had to cancel the delivery - which I feel terrible about, and I will be getting my delivery reinstated as soon as I'm able - and when I called up to cancel my delivery, the customer service was excellent, and understanding of the situation. I will 100% be returning to Thomson Dairies as a customer as soon as I can.
Response from Thomson Dairies· Nov 8, 2022
thank you for your kind comments
Eleanor
Posted
I needed to pause my deliveries and Thomson's responded quickly and efficiently as always. Tracy was very easy to communicate with and another job was ticked off the list without any fuss.
Gillian B.
Posted
I had a query with my order and Tracy dealt with it quickly efficiently and with good humour.
Robert P.
Posted
Easy to rearrange deliveries make changes etc.
customer
Posted
Have been getting our milk and eggs delivered for a couple of years now and very happy with the service we’ve received. Also get a great service from Tracy Mckay. I often need to make last minute changes to our weekly order and she promptly and professionally deals with my email requests. Very polite and cheery. A pleasure to deal with.
