Wil W.
Posted
Excellent customer service
Excellent customer service. Confirmed and verified what I needed and shipped out quickly.

Excellent
347 reviews
TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 295 reviews with 5 stars · Clear filters
Wil W.
Posted
Excellent customer service. Confirmed and verified what I needed and shipped out quickly.
Dean I.
Posted
Italia, has given me great service. She is prompt with her responses in email. She has sold my problem each time I have contacted her. Thank you so much for the great service.
Dwight
Posted
I am very pleased with the support that I have received from Torchstar. Italia was excellent and very concise about what she needed in order to process a warranty claim that my products qualified for. There is no doubt in the future when I have any form of lighting needs, they will definitely be my source due to their quality product and excellent customer service.
Valued C.
Posted
Italia went above and beyond she was able to answer with my questions immediately and was absolutely phenomenal to work with. I highly recommend working with her and this company.
Beth S.
Posted
Italia was helpful in getting my replacement lights processed and ready to be packaged and shipped.
Lady-Lou L.
Posted
Italia is the best!!!
Michael
Posted
Ruby was polite and efficient. They processed my warranty complaint without issue and were clear about my warranty status and what documentation I needed to file a claim.
R. M.
Posted
The understanding of Ruby for the problem about a supposed defective product and her prompt resolution made my experience with Torch a very pleasant one. Thanks, again.