Erik
Posted
The experience with T.R.A
The experience with T.R.A. Was lengthy and inconsistent, but Mrs. Emily Evert was pleasant, professional, and brought the closing home. I appreciate her professionalism and commitment to my resolve..
Great
323 reviews
Instructor-Led courses and innovative e-Learning products
TRA (tra.com) has 323 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Erik
Posted
The experience with T.R.A. Was lengthy and inconsistent, but Mrs. Emily Evert was pleasant, professional, and brought the closing home. I appreciate her professionalism and commitment to my resolve..
Luis
Posted
Yes I found this on the enternet and Travis responded to me like really quick and walked me through the whole process explaining everything to me on how it works and I feel comfortable with everything I asked
Henry F.
Posted
I was frantic about irs threatening correspondence and Tax Relief Advocate Moises Ariza was very helpful and reassuring.
Sherry H.
Posted
Eli Park was excellent at communication and helped me take care of my problems with the IRS. Would definitely use again if the situation ever arose (but let's hope not)
Sammy M.
Posted
The experience was great. Stepania Duran was very professional, Pleasant and Polite.
Rhonda V.
Posted
I Received Excellent Customer Care from Trisha Ngo and The Tax Relief Advocates Team. The Quality and Expertise Of this Company Was Outstanding. Trisha Ngo and Her Team of Experts Gave Me the Positive Outcome I Was Looking for and It Was Definitely Worth the Amount for the Services Rendered. Trisha Ngo and Her Team Always Stayed Focused on My Case and Made a Very Stressful Situation Less Stressful.
JoyGrace H.
Posted
"A few people felt very dissatisfied after paying significant upfront fees without receiving clear updates or satisfactory resolutions to their concerns. Some reviewers mentioned feeling ignored by representatives once payments were completed." I am curious to know HOW they could have paid anything Up Front since this company works on CONTINGENCY ONLY. Their marketing materials CLEARLY state NO upfront Fees. There are NO UPFRONT FEES WHATSOEVER. IN FACT, THEIR CONTRACT HAS THIS IN WRITING. They don't even ask for payment information during the intake or filing process. Refund Flow: When CBP issues a refund, the check or ACH goes directly to the client (the Importer of Record). Their invoice of 20% contingency fee after the client has confirmed receipt of their funds. Contractual Guarantee: Their standard Consulting Agreement and LPOA explicitly state that compensation is strictly contingency-based. If there is no refund, there is no fee.
Kathi B.
Posted
Excellent experience. Very professional and explained what was required to complete my task! Thanks for making a difficult situation much easier!