KARINA
Posted
I had the pleasure of dealing with …
I had the pleasure of dealing with someone by the name of Ian, who went above and beyond to help in every way possible. He was extremely friendly and helpful.

Great
406 reviews
Truefacet legacy
Truefacet (truefacet.com) has 406 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 313 reviews with 5 stars · Clear filters
KARINA
Posted
I had the pleasure of dealing with someone by the name of Ian, who went above and beyond to help in every way possible. He was extremely friendly and helpful.
david G.
Posted
I am an avid watch collector who was in search for a Yachtmaster II in yellow gold. I typically work with my local authorized Rolex dealer in town but they didn't have in stock. True Facet had 4-5 different listings of this hard to find Rolex. At first I was skeptical to make such a major purchase over the internet. Then I began t o deal with Chloe. She answered all my questions quickly and professionally. I was most impressed that after I had paid for the watch Chloe offered me the opportunity to choose between two different models. The watch came as described and they even fitted it to my exact size. I can tell you that I received a significant discount compared to what I would have paid at my local dealer. I highly recommend using this company, you will save money and receive world class service!
alan H.
Posted
I have purchased 4 watches now from truefacet and have also used trade-ins towards these purchases. True facet has given me the most for all of my trade-ins. The selection of Rolexes available from their dealers has made it possible for me to get the ones that no retailers have in stock or there are long waiting lists. Their customer service and Concierge team has been more than accommodating. Even sizing my watches before sending them to me so I’m able to immediately start wearing . Nothing but positive things to say about this company.
Eric
Posted
I wasn't 100% satisfied with my watch and TrueFacet really went above and beyond to source another one in mint condition, even being 15+ years old. Keeps perfect time, in perfect condition, and I couldn't be happier. Really top notch, and excited to get my next watch through them.
Rey W.
Posted
If you have any questions or concerns, call them because they will gladly assist you. They helped me with my purchase and I am very happy with the outcome.
Rosa B.
Posted
I purchased a pre owned Breitling Colt Oceane and it was in excellent condition it’s everything I hoped for and more. I’m very pleased with my purchase and also True Facets overall customer service all my emails were answered in a timely and professional manner.
SmartMsg
Posted
Great collection, awesome UX. What impressed me the most is their excellent customer service and educational stuff. It is a great company and would love to be engaged in their community to buy and sell my timepieces. I trust this company and its authenticity - needed when you spending thousands on luxury items!
Maria B.
Posted
Customers go and lock through this site and buy whatever you would love to! I did buy 2 watches 1 Breitling and one Rolex and I’m happy with both of them!