Jessica Z.
Posted
Total scam
Total scam. Received wrong product. Called number. It’s disconnected. Emailed. Got bounced back. It’s absolutely no way to get a hold of the company. TOTAL SCAM. Reporting to BBB.

Average
128 reviews
NewAura is a modern skincare brand focused on helping people with sensitive, flaky, and easily irritated skin to feel confident again.Our cream is made with a unique blend of natural ingredients like Camellia Oil, Centella Asiatica, and ceramides — chosen for their ability to soothe dryness, reduce visible buildup, and support a healthy skin barrier.Unlike harsh products that can strip or irritate, NewAura is designed to be gentle, lightweight, and non-greasy, making it easy to use daily on both skin and beard areas.We believe skincare should be simple and effective, with results you can feel from the first use. Every product is backed by our satisfaction guarantee because we’re committed to helping you look and feel your best — naturally.
NewAura (trynewaura.com) has 128 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 27 reviews with 1 star · Clear filters
Jessica Z.
Posted
Total scam. Received wrong product. Called number. It’s disconnected. Emailed. Got bounced back. It’s absolutely no way to get a hold of the company. TOTAL SCAM. Reporting to BBB.
Mateusz S.
Posted
It’s automatically put your card for monthly subscription after first buy. There is no information that is going to happen so every month they took money from your account without your authorisation.
Glen Søndergaard G.
Posted
Varen kom aldrig så ikke fan
Jepsen K.
Posted
run a product once but then an amount was deducted every month without my consent
Carl-Axel D.
Posted
SCAM!! They sign you up for a subscription even if you choose not to when buying. I was then unable to unsubscribe because of a "technical difficulty". I only recieved half of my products and after contacting them, they sent a new item. That item was not the newaura schampoo that i ordered but a chinese schampoo that looks like a kid made it. I was then unable to email them again since their "email was not found"
Cathy M.
Posted
SCAM Received a generic product not what I ordered. Emailed their support for it to bounce back undelivered. SCAM Avoid!
LUKE
Posted
Don’t bother, sent incorrect product(some Chinese shampoo, not even close to what I ordered) emailed and told them, they said they would look into it but no more communication after that, Sent another email seeking a refund, still nothing, absolute scammers.
Kye C.
Posted
SCAM being auto signed up to a subscription and not being able to cancel it after repeated requests. Don’t buy it its frankly a useless product and the worst customer service