Poor
262 reviews
Unbind from routine and reconnect with nature. We provide reliable, high-quality outdoor gear designed for safety and comfort—whether you’re tackling rugged trails or relaxing at camp, we’ve got you covered.
Unbindgear (unbindgear.com) has 262 customer reviews on Consumer Courier, with an average rating of 2.3 out of 5.
Showing 65 reviews with 5 stars · Clear filters
R. L.
Posted
Support quickly and satisfactorily resolved y issue.
Response from Unbindgear· Jul 22, 2026
Thank you for your kind feedback. We’re glad to hear that our support team was able to address your concern promptly and provide a satisfactory resolution. We appreciate you taking the time to share your experience and are pleased we could assist you.
Moose C.
Posted
I had a couple issues with my order that I had placed and in between the five different transactions, emails that we had conversations with the respect to me was quite impressive The whole team there Is about good customer service relations? Very hard to find any more they gave me solutions and options. Impressive. Thank you for your whole teams. Work. And the respect you give to people, thank you stay cool
Response from Unbindgear· Jul 22, 2026
Thank you so much for your thoughtful review and kind words. We’re delighted to hear that our team was able to assist you with your orders and provide helpful solutions and options throughout your interactions with us. We truly appreciate your recognition of the respect and care our team strives to provide. Your feedback means a great deal to us, and we’ll be sure to share your kind comments with the entire team. Thank you again for your support, and we hope you enjoy your purchase!
James E.
Posted
Very good Company customer services great quality products
Response from Unbindgear· Jul 13, 2026
We're delighted to hear that you had a positive experience with both our team and our products. Providing responsive customer care and delivering quality products are priorities for us, so it's rewarding to know that your experience reflected those values. We remain committed to assisting our customers every step of the way and to ensuring that any questions or concerns are addressed promptly and fairly. Your kind feedback is greatly appreciated and encourages our team to continue providing the highest level of care to every customer.
Mike W.
Posted
This company goes above and beyond in customer service. They are rated 5 stars all the time.
Response from Unbindgear· Jul 13, 2026
Thank you for your wonderful review and for taking the time to share your experience with us. We're thrilled to know that our customer service made a positive impression. Our team is dedicated to providing every customer with timely, attentive, and caring support, and it's always rewarding to hear that those efforts are appreciated. Your encouragement means a great deal to us and inspires us to continue improving and delivering the best experience possible for all of our customers. Thank you again for your trust and support. We look forward to assisting you whenever you need us in the future.
Bud L.
Posted
Everything was handled in a very professional and timely manner…!!! Best customer service I have experienced with any online marketing organization…!!!
Response from Unbindgear· Jul 5, 2026
Hi Bud, we are incredibly grateful for your wonderful feedback. It is incredibly rewarding to know that our team met your expectations, as we recognize how crucial seamless service and clear communication are to a great online experience. Providing a professional, efficient, and reliable solution for our clients is always our highest priority. Your recognition means the world to us, and it reinforces our commitment to maintaining these high standards for every order. We look forward to partnering with you again in the future!
Steven M.
Posted
Was sent wrong item and was promptly given a full refund
Response from Unbindgear· Jul 5, 2026
Thank you for sharing your feedback, Steven. We sincerely appreciate your patience and completely understand how disappointing it is to receive the wrong item. Our priority is always to ensure our customers are fully supported when things don’t go as planned. Once the oversight was identified, our team took immediate action to issue a full refund to resolve the matter for you. We are constantly refining our fulfillment process to prevent this from happening again, and we hope to have the opportunity to provide you with a flawless experience in the future.
Phil
Posted
So the company definitely tried to make it right for me after I voiced my dissatisfaction.
Response from Unbindgear· Jul 1, 2026
We appreciate you taking the time to share your experience, Phil. We're pleased to hear that our team made an effort to address your concerns after you expressed your dissatisfaction. Providing fair resolutions and ensuring our customers feel heard is an important part of our commitment to service. We're glad we were able to take steps toward making things right for you. If you need any further assistance, our support team is available at 1-888-698-8842 and ready to help.
Pierre
Posted
The delivered order was incomplete, however, the contact person was very accommodating in resolving the issue. Much appreciated!
Response from Unbindgear· Jul 1, 2026
We appreciate you sharing your experience and are sorry to hear that your order was not initially received in full. Ensuring orders are fulfilled correctly is very important to us, and we regret the inconvenience this caused. We're glad to know our team was able to assist you promptly and work with you to resolve the issue in a satisfactory way. Providing responsive and helpful support is something we take seriously, especially when issues arise. Your feedback is valued, and we're pleased the matter was resolved. If you need anything further, our support team is available at 1-888-698-8842 and ready to help.
