Excellent
260 reviews
We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs.Designed by OurselvesOur products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road.Built for OurselvesAll of our products only use high-quality and test-proved components.Run by OurselvesWe know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period).Locally BasedWe design and test our products here in Seattle, WA.
Velitcamping (velitcamping.com) has 260 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 36 reviews with 4 stars · Clear filters
AW
Posted
The shipment was sent minus the fuse blocks and fuses at the unit. Cannot complete my installation. Ben sent replacement parts. I will pick them up tomorrow. Thanks Ben.
Response from Velitcamping· May 20, 2024
I apologize for the inconvenience. Please reach out to [email protected] and we will make things right as soon as possible.
Mark E.
Posted
Took a while to arrive. Otherwise great.
Arthur L. E.
Posted
The heater took a couple of days to install then I couldn’t get it to work. I was so upset I couldn’t even be around it for the next day. A couple days later I tried it again and it started and seemed to work fine then it wouldn’t work again I thought it was the thermostat but can’t prove that the instructions were not clear. I would like to have had better results
Response from Velitcamping· May 7, 2024
Hi Arthur, I apologize for the inconvenience. Please reach out to [email protected] and we will make things right for you.
James B.
Posted
The unit so far, appears to be what I ordered, but It did not include the 8m bolts i need to secure it. I had to order what I needed from amazon.
Jimmy G.
Posted
I have ac during my van built and I don’t have to turn my car on every time I have it running. The only cons is it’s not too cold when it is a bit hot out. And also the remote is kinda confusing to use because ever time we turn it on it automatically go to Celsius.
Rudy V.
Posted
I purchased the Velit 24v A/C VERY HAPPY WITH THE WAY THE ORDER WENT EASY COMPANY TO DEAL WITH WOULD HAVE GIVEN FIVE STARS EXCEPT THEY SENT A 12 VOLT UNIT HOWEVER HAVE PROMISED TO GET ME A 24 VOLT REPLACEMENT AS SOON AS POSSIBLE. WILL FOLLOW UP WHEN NEW UNIT ARRIVES.
John N.
Posted
The air conditioner survived shipping ok, arrived undamaged. While the shipping box looks good the wood is very thin. The metal around the box and metal tabs you have to pry apart are micro thin and sharp as a razor. I only got a minor cut but I was cautious once I saw the danger. Unit is working OK. Velit employee Ben is very good at answering all my questions I email him.
Bruce C.
Posted
I purchased the 12v rooftop AC for my MB Sprinter. You can tell that the unit is designed well and constructed and works well. There is some gurgling noise when it runs, often at startup, which makes sense as the freon moves through the system, but then continues sometimes while running. I wish the installation manual had more images and information, the few paragraphs in the manual is a shortfall; there were extra parts with no detail what they were for. Might be a good idea to go to an QR code/ on-line manual, that way it can be updated easily. The bolts holding the inside trim were too short, had to buy more which was not an easy task being metric, stainless and long. The way the unit attaches to the roof is smart and simple. My remote is pretty much worthless, I have to be right next to the unit for it to work and then multiple button presses are necessary to activate a function. There’re buttons on the remote that don’t do anything and hard to know what any given button does as the feedback on the remote screen doesn't seem to match the what the unit is doing. I'm used to my Maxxair fan remote working from the other end of the van with accurate feedback on the remote screen. Disappointing the remote will likely not work from the rear bed at night. You’ll need a battery to battery charger and 300AH though, so had to beef up my electrical a bit. The unit cools well, it’s been a game changer this summer in Texas with the heat, so love the unit itself.
