Shelby
Posted
Unprofessional very
It has been over a month since this company did my tint job on my vehicle and I must admit after carefully reviewing the tint job it does not look like the very dark tint that I paid/ asked for. But my real concern is that the guy that came out to do the tint job stated that my "Warranty/Documents" will be mailed out to me. Well, I said wow ok so after a week or so passed I realized No Warranty/Documents yet in the mail now mind you that I live less than 15mins away from the business location which is in Daytona Beach Florida. So, I called in requesting info regarding my warranty documents, and this very unprofessional sounding voice of a girl with a heavy accent answer the phone chewing in my ear and was not able to answer me? s regarding my documents. She stated that she will need to see what the manager would like to do WOW REALLY? Here it is a new month April, and my tint job was done back in March, and still no warranty documents. I received a TXT message yes that is correct "A TXT MESSAGE" from the unprofessional girl with the chewing accent with a picture attached showing that my warranty came back to them because whoever filled out the envelope from the office DID NOT HAVE MY INFO CORRECT ON THE Envelope. First and foremost, when I noticed the picture of the envelope in her text, I could not believe that someone would fill out an envelope that looked the way that 1 looked in the text she sent to me. it was very unprofessional my last name was missing not to mention my address was incorrect. She also stated in the text that they will be getting my documents back out to me and here it is a brand-new week and NO WARRANTY/DOCUMENTS