ViabenefitsReviews of viabenefits.com

I asked Rene a question about reimbursement. She was very quick finding my answer.

Rene' explained to me exactly what I needed in order to acquire reimbursement for over-the-counter items that I purchased earlier in the month. She went out of her way to look up my original submission that was denied. She was friendly and professions. Excellent customer service.

Was able to find my question answered. Used Chat, she was very helpful.

I want to thank Sharra from Via Benefits, who answered all my questions. I've always had a great experience with Via Benefits. Very fine people.

Account representative answered my question about Medicare reimbursement and Social Security automatic Medicare deduction completely and accurately. Mayra answered by question quickly and correctly.

I had a general question which AI could not answer and I was passed to a live "Chat" person right away. Abbie assisted quickly and helpfully. I got my answer in reasonable time instead of waiting on the phone.

Ease of use and layout

Abbie was prompt with her responses and answerd all my questions satisfactorily.