Vionic ShoesReviews of vionicshoes.com

I've heard the company has changed hands. Why oh why, did they do this? The new stock is all over the place and not comfy. I had 3 pairs of vionics and bought 2 new pairs, the same size as before but they arrived longer. It's a nightmare trying to return them, too. I live overseas, so buying is no longer an option, as it costs me a fortune to send them back. What a disaster.

I had a problem with the stitching coming loose and contacted them. I only wanted to have them repaired or replaced but this was not an option. I had them repaired as I liked them and I will not buy any more shoes from them.

The Gemma II Mule Slippers fit well and are really cozy until you start walking. The slipper needs to be gripped with your toes to prevent them from sliding off. Nothing cozy about that. I’ve purchased other open-back slippers without this problem. My mistake was buying these as a gift a couple weeks in advance of Mother’s Day, so I missed their tight 10 day return deadline. A return policy speaks volumes about a company’s goodwill towards their customers and this one fails to impress. So I’ve decided to explore more customer-centric retailers. And with a vast selection of online retailers at your fingertips ready to serve you, I can’t see why anyone would recommend Vionic and I suggest you give this store a pass.

I ordered Vionic sandals and I received them one mo. later.Clearly states 5-8 business days for shipping. I also thought there was free returns. I was e-mailing back and fourth with them and they sent me the return label. Never once did they tell me there was a $9.95 fee for using their return label which they should have told me in the e-mails that they sent to me. It does state on their web site but since I was dealing with them direct I didn't think I had to go to their web site to read about their returns. I was told on the phone I would be getting the full amt. back since my invoice showed it was not the case.This was clearly not the case.When I contacted customer service they stated it clearly states a $9.95 charge for printing return label on their web site or I could return to any Happy Returns Bar which there are none in Hawaii. On my invoice they took off $7 and called it a processing fee. So much for free returns!

I ordered shoes. Did not fit neverbwore besides trying on insurance house. They asked me to take picture then said lookednworn and refused to refund money. Went on for more than 3 plus months. Never ever wore took multiple pictures. Suggest not purchasing if you not exactly sure they will fit. Although say can return had me jumping through hoops for unworn shoes. Will not purchase from them online again.

I bought a pair of vionic shoes on sale - a nice pump. I wore them twice easily. The "leather" is already coming off on the toe. This is not OK. Also, the support is not as good as I'd hoped. There are other brands, priced the same, which are better made and offer more comfortable support. Vionic seems "cheap."

Poor quality - sadly, I will now no longer buy this brand. After this being the only brand I have been buying in recent years, two of the newer pairs have broken fairly early on in a serious way. One may have been an anomaly, but two just reeks of cost cuts. Super disappointing to opt for cheaper production on what is supposed to be a quality brand.

I purchased Vionic Loafer, shoes fit fine when I tried them on, the first time I wore the the shoes stretched out so badly that my heals comes Out of the shoe every step I take. Vionic shoes Company will not exchange. I will never buy a pair of Vionics shoe again. Regretting my Vionic purchase