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3 reviews
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We are the Visiting Angels Franchise for Tustin / Irvine, California. https://www.visitingangels.com/tustin/home
Visiting Angels Tustin / Irvine (visitingangels.com) has 3 customer reviews on Consumer Courier, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
pam S.
Posted
couldn't come on Monday but could make up on Sunday. I reemphasized that she shouldn't come at all. After a week in Skilled Nursing, it became clear that Mom would be staying there. Visiting Angles charged us for the week Mom was in Skilled Nursing and the next two weeks to finish the contract. The result--the charged Mom nearly $2000 dollars for 10 hours of questionable care.
John B.
Posted
bad people stay away
ashleigh F.
Posted
I am writing this from a CAREGIVER'S perspective. I have been a registered nurse for over 25 years, and just signed on with this company for parttime, something to do work. In the 6 weeks that I was employed by an Austin Texas franchise owned by Sue Guerrero, I became appalled and frightened at the unprofessionalism practiced first by the franchise owner, SUE GUERRERO, borders upon homicidal. She hires "caregivers" without having thoroughly vetting them , in some cases not even background checking them or even asking for identification. I was shocked that I was hired sight unseen , over the phone, not even having to present my nursing license. I was sent DIRECTLY to a patients home for 4 days in a row before I even met her in person. I thought that to be suspect. The other caregivers that I worked with were incompetent to say the least, dangerous in fact. I would NEVER leave one of my loved one's under this company's care. On the other hand, the first two weeks I was paid fairly promptly, albeit less than what we had agreed upon. I was supposed to be paid 22.00 hourly. My check reflected 14.00 and hour. Mind you , this is with no breaks and no lunch and paying gas and car maintenence. The second pay period , I received my check 7 days late. Today is May the 6th. Payday was the 1st. I have been three times to her office which is 55 minutes away because I was told to PICK UP MY CHECK. Each time that I have been there, her office is shut down, locked and she refuses to answer my calls. I am a very conscientious , punctual individual who cares about her patients. I have done nothing to deserve this treatment. Please be aware that your caregiver, althouhg you, in good conscious pay Visiting Angels in a timely manner, may not be getting paid........... Thank you and God Bless.
