VizilokReviews of vizilok.com

Simple process

They addressed a problem and reviewed and resolved it in a timely mannner.

good job for you

I ordered 18 locks for a project, they’re not working out at all. They feel cheap, they lock up easily, and there’s complaints that if you push the lock button and then close the door the door stays locked instead of unlocking as the latch is pushed in as is common with other locks. EDIT: I will up my experience to 4 stars, they do have great customer service and the warranty per their reply. I will leave my original review above because I do believe those are real issues with the locks and will need to be fixed in the future, but at least they're good about replacing units at no charge and quick response

I got the keyed indicator locks and they work perfectly. I am recommending this to other businesses. Really convenient for shared restroom with other tenants in the building. I won't have to worry about other people using the restroom for my employees

I was very pleased with the service. I wish that your product was available with a 4 7/8" height strike as most of my purchases go into a commercial Hollow metal frame.

My only problem is the website. I signed up for the newsletters, etc and was supposed to receive an email to verify, but the email has not been received and is not in my spam folder. Also, I had entered credit card info and then had to change the billing address. When I changed the billing address, the site deleted the payment info and I had to re-enter it. So other than the website, I do not have any complaints so far. It is hard to review a product that you won't receive for at least a week.

good quality, cost-effective and looks nice