VoomwaReviews of voomwa.com

Response from Voomwa· Jan 14, 2022

Sadly the package was shipped on time on January 6th. Due to the weekend, it was supposed to arrive on the 10th but it arrived on the 11th because of a carrier delay. Because of the coronavirus epidemic, some packages are still being delayed due to issues that are beyond our control. If you're package arrives late please contact us at [email protected] and we can provide you with a refund for the additional shipping charge. Side note to potential future customers: We would like to remind everyone 2-day, 3-day, or 4-day shipping will typically not include weekend delivery. This can add 2 unexpected days of transit to orders placed later in the week. However, this is often true even with paid delivery subscriptions like Amazon Prime or Walmart+. Also orders placed on our website after 3 pm Eastern Time will ship the next business day. (See our terms and conditions for the latest information.)

Response from Voomwa· Jan 7, 2022

This Wii console was likely damaged in transit. We package carefully, however we sell thousands of Wii systems each month. One or two are bound to get damaged in transit. We researched this order, it is covered under warranty. Please contact us at [email protected] for a free replacement. We will extend your warranty another 180 days from the date you receive the replacement, free of charge.

Response from Voomwa· Nov 18, 2021

Most likely your unit was damaged in transit. We apologize for any hassle. Please contact us at [email protected] and we will get you a replacement unit ASAP.

Response from Voomwa· Sep 13, 2021

We apologize the item was lost in transit. We mailed out a replacement item, with signature confirmation, free of charge. When reporting the package as missing the customer said "it is a common problem where FedEx just leaving packages at people's doors and they going missing at my apartment complex." This means this has been a recurring problem for the customer and their neighbors. A tip for future customers: If you know your area has an issue with missing packages, please, contact us before ordering and we will buy signature confirmation to protect it.