WalgreensReviews of walgreens.com

They deserve absolutely NO STARS! Incompetence does not begin to describe these people including the pharmacist! My endodontist sent an escript over as soon as I sat in the chair my appointment lasted in total 3 hours. I get to Walgreens and they said it’s not ready. I asked why and they said that they overlooked it but give them 20 minutes. So, I did. I got back to the drive thru window and the technician , yours isn’t ready. Of course, I asked why. She tells me it got stuck in their system and she’s now entering everything. I told her that I’ll sit right here until it’s ready. She said that I can’t sit there if anyone comes behind me. I told her that I’m not moving until the my prescriptions are ready. They threatened to call the police. I said go ahead. Then the pharmacist comes over and says that things aren’t like they used to be it takes more than 2 hours to get prescriptions ready. I reminded her that it was over 3 hours and your staff said 20 minutes. She replies, Yeah, but it takes longer. I told her that I don’t want them. I’ll call my provider to let them know that you were incapable of filling and to send a competent functional pharmacy. So she offered to send my prescriptions to a different pharmacy. I left and did exactly that, my provider called my prescriptions to another pharmacy. As I arrived home about 5 minutes later, Walgreens sends me a text saying that my prescription is ready. Unbelievable! All I can say if You value competence and your time, go elsewhere.

Yesterday, I stopped by the drive up window as I always do to pick up my wife's monthly prescription. The pharmacy technician said it would be $13 and some change. I gave my Florida Drivers license, my credit card, and waited. The technician said that they could not release my wife's rx because my driver's license had expired. It is a valid state identification, issued by the free State of Florida. So, I went back today with my wife's driver license, her prescription card, and her medicare card in hand. They still would not let me pick up her rx. This company is stupid. Their employees are stupid. And, as I am a very old fellow, I have a very low tolerance for stupid. Have been a Walgreens customer for about 50 years now. Will be changing to one of the many competitors in the area today. They just lost my business, my wife's business, and my family's business and anyone else that I can come in contact with. Americans vote with their wallets.

Walgreens has the worst pharmacy in America today. They dont explain anything, they charge 20x more to fill prescription whether you have insurance or not, they have the absolute worst customer service, they care nothing about customers. They are all about greed and incompetence. Their website totally sucks, offers nothing, no email support, no instant message, no live chat, they dont want to hear a word about how lousy they are. Literally the worst company doing business in America today. They should just go out of business and do people a favor!!!

WALGREENS VIRTUAL HEALTHCARE. Don’t use it. They’ll take your money, and there is no way to contact customer support for anything that goes wrong.

If I could the Walgreens on Hamilton Blvd a negative star I would. I have already contacted corporate because this could have caused a life threatening situation when it came to my medication. There is one tech who is so rude and decided to take her power and not submit my prescription when she was shown a mistake not only by me but my the manufacturer. She decided not to fill the prescription in time for me when I was leaving for out of town. This medication is for asthma and the manufacturer has a scholarship program for people who don’t have insurance. It feels like she has a chip on her shoulder towards those of us without insurance or state insurance ( which I don’t have) . I have witnessed her being rude to her coworkers and customers. If you don’t like your job get another one. The traveling pharmacist was so helpful that he was able to find a competitor that had my inhaler on hand. Obviously there is a reason they are short there and maybe SHE is the problem. I never want to see someone lose their job, ( and I know she has access to my information so she could stalk or harm me) but seriously they need a come to Jesus meeting.

I had my doctor send a prescription to the Wayne Memorial Dr in Goldsboro N.C. today 2/27/26 When I called to check when it would be ready, I was told the 2nd of March. Why would I want to wait 3 days for the medication. This has happened to me two other times with this pharmacy. Don't like this type of service. I had it filled at Harris Teaters.

They made me pay for a prescription and telehealth visit which was incorrectly written and could not be filled. They then ghosted me and didn't provide me with help. Customer service then placed me on hold and disconnected the call multiple times.

Prescriptions are not ready in time to take for health! Poorly managed supply and pharmacy staff undertrained. This is not acceptable.