Great
3,139 reviews
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 2,386 reviews with 5 stars · Clear filters
Maria V.
Posted
Customer Service was extremely helpful in assisting me to get the correct parts to modify the wheels, which were donated, to fit my Cocker Spaniel. I am very grateful for their expertise, courtesy and assistance.
Martin C.
Posted
Initially the wrong harness was sent and they made it right with no extra expense and even expedited the delivery
Carl G.
Posted
I had been having an issue with adjusting the rear wheelchair which involved several emails back and forth. I asked for a Zoom call to be set up and they were very accommodating. I showed what problems I was having and several solutions were conveyed. The end result was a new harness to replace the old one which took care of my issue.
Response from Walkinpets· Aug 7, 2024
HI Carl, we're glad to hear that our customer care team was able to help you out, thank you for the review. We care for customers and owners as much as we care for pets and answering questions and solving your problems is our pleasure! Have a great day! -Gabby
Valerie C.
Posted
Seamless Experience It was easy to order and size, fast processing and when I needed an invoice for my pet insurance company, they were able to provide. Highly Recommend.
Response from Walkinpets· Aug 6, 2024
Hi Valerie, thank you for leaving a review! We're glad to hear that our customer service was up to your standards. If there's anything more we can do for you in the future, please don't hesitate to reach out! -Gabby
Michelle D C.
Posted
The customer service is great. Unfortunately for us the walkin' pet boot didn't fit Rumor quite right and it resulted in a number of wounds so we have returned to using the fiberglass splint.
Response from Walkinpets· Aug 6, 2024
Thank you for leaving a review Michelle, we're sorry our boot wasn't able to help you and Rumor. We wishing you and Rumor all the best here at Walkin' Pets, hoping that you two find a splint that works well! -Gabby
Amy B.
Posted
When I had an issue with a brace I received. I called and customer service couldn't have been nicer or more helpful. I was sent out a replacement that day.
Response from Walkinpets· Aug 6, 2024
Hi Amy, we're glad to hear you had a great experience with our customer care team. Helping owners is just as important as helping pets here and we do our best to provide great experiences all around. Wishing you all the best! -Gabby
Alex
Posted
Communication with the company’s representatives has been great. My questions were answered and advice was providing when I was making a purchase.
Response from Walkinpets· Aug 6, 2024
Thank you for leaving a review Alex, our team is always more than happy to help our valued customers. We're more than happy to answer any questions you may have in the future. Have a wonderful day! -Gabby
Terri
Posted
Product was easily to identify part I needed.
Response from Walkinpets· Aug 5, 2024
Hi Terri! Thank you for the review, if there is anything we can do for you in the future please don't hesitate to reach out! Wishing you a wonder day! -Gabby
