West & WillowReviews of westandwillow.com

Response from West & Willow· Aug 15, 2020

Hi Nicole! We know these options are important and are working hard to make them available ASAP. We appreciate your feedback.

Response from West & Willow· Jul 29, 2020

Hi Sarangan! We understand that it's important for you to make sure that the portrait greatly represents your pet. At this moment, we don't have a system set for this yet. I can assure you though that we have extremely talented designers that can bring out the best of your pet, and if you're not 100% happy with it, you can reach us out, and we'll do everything to make it right! 😊

Response from West & Willow· Jul 28, 2020

Hello Dani, We certainly understand how important it is for you to get a good view of the portrait. As of the moment, we don't have a system set up for this yet. I can assure you though that we have the best artists that can bring out the best in your pet. If just in case you are not completely satisfied with how it will turns out, just please reach out to us, and we'll correct it until you approve it. 😊

Response from West & Willow· Jul 25, 2020

Hi Delia! I am so sorry for the delay! Kindly check the e-mail we sent earlier. 😊