Susan M.
Posted
Picture was awesome!
Picture was awesome!
Response from West & Willow· Dec 3, 2025
Hello Susan, Thank you so much! We’re thrilled you loved it! 💛

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Susan M.
Posted
Picture was awesome!
Response from West & Willow· Dec 3, 2025
Hello Susan, Thank you so much! We’re thrilled you loved it! 💛
Tammy R.
Posted
The picture frame & mug are so realistic from the photo I sent in... Totally Happy with my purchase! This is a Christmas gift for my husband, He will be Amazed.
Response from West & Willow· Dec 3, 2025
Hello Tammy, Thank you so much! We’re thrilled to hear how happy you are and love knowing it will be a special Christmas gift for your husband. We hope he’s amazed! 🎄💛
Jordan L.
Posted
Beautiful mug, looks just like our pup!
Response from West & Willow· Dec 3, 2025
Hello Jordan, Thank you so much! We’re thrilled to hear the mug looks just like your pup and that you love it! 🐾☕💛
Messina
Posted
I received a gift card two years ago and totally forgot I had it. I recently ordered from them and I am over the moon with the product. I received the coffee mug and the portrait. I absolutely love it. Thank you for making my day:
Response from West & Willow· Dec 3, 2025
Hello Messina, Thank you so much! We’re thrilled you rediscovered your gift card and that you loved both the mug and the portrait. We’re so happy we could make your day! 💛
Jessica H.
Posted
Much quicker shipping than I expected! The mug is so cute, too.
Response from West & Willow· Dec 3, 2025
Hello Jessica, Thank you so much! We’re glad the mug arrived quickly and that you love how cute it turned out. ☕🐾💛
Kelly
Posted
Wonderful experience! The artist did a great job and communicated well.
Response from West & Willow· Dec 2, 2025
Hello Kelly, Thank you so much! We’re glad you had a wonderful experience and appreciated the communication and artwork. 💛
Shae W.
Posted
Great picture!
Response from West & Willow· Dec 2, 2025
Hello Shae, Thank you so much! We’re glad you loved it! 💛
Emily P.
Posted
This was money well spent! My son and daughter-in-law have 3 sweet pups and the picture that was made with them is adorable. I already ordered another picture for a friend.
Response from West & Willow· Dec 2, 2025
Hello Emily, Thank you so much! We’re thrilled to hear the portrait turned out adorable and that it made such a meaningful gift. We truly appreciate you ordering again for a friend! 🐾💛