Great
18,273 reviews
West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Mark D.
Posted
Took a leap of faith and placed an order. They delivered on time and as requested.
Response from West & Willow· Oct 11, 2025
Thank you so much for giving us a chance! We’re so happy everything arrived on time and just as you hoped ❤️
Jenna U.
Posted
It looks so real. I love it… worth the money and shipped so fast.
Response from West & Willow· Oct 8, 2025
Hello Jenna, We’re thrilled you love how real it looks! 💖 So glad it arrived quickly and was worth it—thank you for sharing!
Sabrina G.
Posted
website easy to use
Response from West & Willow· Oct 8, 2025
Hello Sabrina, We’re happy to hear you found the website easy to use—thank you! 💻✨
Brittany B.
Posted
The representatives were very helpful and patient with me as I changed my mind and design several times. They made the process stress-free free and I really appreciate that!
Response from West & Willow· Oct 8, 2025
Hello Brittany, We’re so glad our team could make the process easy and stress-free for you! 💖 Thank you for your kind words and for trusting us with your design.
Shawn
Posted
The portrait of my two Golden Boys was captured perfectly! It brought tears to my eyes when I opened it. Both of my Golden Retrievers have crossed the rainbow bridge. This portrait will be a constant reminder of my golden boys, who will forever hold a special place in my heart. Thank you!
Response from West & Willow· Oct 8, 2025
Hello Shawn, We’re truly sorry for your loss. 💛 It means so much to know the portrait captured your Golden Boys so perfectly and brings you a loving reminder of them. Thank you for letting us create something so meaningful in their honor.
Meggan E M.
Posted
I ordered this for my best friend who lost both of her Boston Terriers. The picture is absolutely perfect.
Response from West & Willow· Oct 8, 2025
Hello Meggan, We’re so sorry for your friend’s loss. 💔 It means so much to know the portrait turned out perfectly and could honor her beloved pups in such a special way.
Andrea B.
Posted
Our third purchase of this product, as well done as always!
Response from West & Willow· Oct 8, 2025
Hello Andrea, Thank you so much for being a returning customer! 💖 We’re thrilled to hear you’re just as happy with your third purchase as the first.
Nellie C.
Posted
Quick with responding & remedying the issue big or small. & I appreciate that very much. Thank you
Response from West & Willow· Oct 8, 2025
Hello Nellie, We’re so glad to hear that! 💖 Our team is always happy to help—thank you for your kind words and trust in us.
