WoodemonReviews of woodemon.com

Worst delivery in the history of international commerce

I am still waiting for my puzzle I ordered 23 Feb and paid extra for express delivery! Sent an email and had no answer! I will not buy again from them as I’ve missed my Great grandson’s 1st birthday now! I also feel conned as I thought it was a UK company as they put UK-Woodemon. Massive mistake I should have looked at Trustpilot first which I normally do.

Omg. Whatever you do. Do NOT buy anything from here. Usually I’m good about ordering from sketchy web sites, but somehow this one got past me. The price I paid for two puzzles and what I received (which took almost a month) is absolutely atrocious. Literally cardboard, not wood. Unreal.

Do not shop here. My item was cheaply made the wrong color. The website says returns are accepted within 90 days, but even though my item was still wrapped in original packaging and had never been opened they refused to send me a return authorization.

I would never purchase from Woodemon again. I ordered from Woodemon and the experience was terrible from start to finish. My item was not delivered as promised, communication was extremely poor, and every response I received felt like a copy-and-paste message with no real intention of resolving anything. The seller listed on my transaction was “Liangzi Xingqiu Co., Ltd.”, which I later discovered has no clear traceable business background and doesn’t appear to be a real or verifiable company. I only received vague excuses, no timeline, and no actual solution. If you are considering ordering from Woodemon, please be cautious. My experience felt unreliable, unprofessional, and nowhere near what a trustworthy business should operate like.

Ordered product about 3 weeks ago. Hasnt arrived. No email communications in response. Terrible potentially scam company

My order has not arrived (currently 22 days after dispatch). Delivery is promised 8-12 days from dispatch. Customer service is appaling. They refuse to refund and ignore my emails. This is a company in China and I wish I had not ordered from them. I would recommend not to use this company.

I ordered two wooden height charts with animal themes plus accessories. Cost £74. I received two material height charts, Christmas theme, no accessories. Not just once but twice. Don't touch these guys with a barge pole. Total scammers.