WoofzReviews of woofz.com

Response from Woofz· Sep 3, 2025

Hi Megan! We’re sorry to hear that you’ve encountered technical issues. Please write to us at [email protected] with the subject line "Woofz.Review" so we can prioritize your request and resolve it promptly.

Response from Woofz· Aug 29, 2025

Hello!  Woofz is a mobile app, so after the payment, all you have to do is download the app and log in to your account — this is where your personalized plan is 🙂  But if any questions remain, you can always reach us at [email protected].

Response from Woofz· Aug 29, 2025

Hello Angela,  Thank you for sharing your experience and we’re truly sorry for the confusion this has caused. To clarify, subscriptions purchased on different platforms (for example, via our website versus Apple/Google) are managed separately, which is why canceling one doesn’t automatically stop the other. We completely understand how frustrating this feels, and your feedback shows us we need to make this much clearer upfront. We value your input and will use it to improve transparency for all our users.

Response from Woofz· Aug 21, 2025

Hey Leandro!  Thanks for rating us and letting us know what you think. We're sad to hear that you didn't have a 5-star experience. Can you message us at [email protected] with ideas on how we can improve? Speak to you soon!

Response from Woofz· Aug 19, 2025

Hello there, Thank you for giving Woofz a try! We completely understand it takes time to see results, and we hope the training programs bring great progress for you and your dog in the coming weeks. We’ll be excited to hear your updated review once you’ve had more time with the app!

Response from Woofz· Aug 18, 2025

Hello Jody, Thank you for sharing your feedback! While many of our programs are designed with puppies in mind, Woofz also includes training tailored for adult and senior dogs, including exercises to help correct unwanted behaviors. You can explore these in the Explore tab, or reach out to us at [email protected] and we’ll be happy to guide you to the most relevant programs for your 11-year-old pup 😊

Response from Woofz· Aug 18, 2025

Hello Jennifer, We’re sorry to hear the app didn’t meet your expectations and understand how disappointing this must have been. While some general tips can be found online, all Woofz content is developed by certified canine behavior experts to provide structured, reliable, and easy-to-follow training, not just generic information. Regarding your cancellation and billing concern, all subscription details and auto-renewal terms are shown clearly during the purchase process and in our Terms of Use (https://www.woofz.com/terms-of-use/). If you canceled and were still charged, please reach out to us directly at [email protected] with the subject line "Woofz.Review". Our team will review your case, stop any further charges, and assist with a refund if applicable. We sincerely apologize for the frustration and thank you for giving us the chance to make things right.

Response from Woofz· Aug 14, 2025

Hello Gina, Thanks for giving Woofz a try! We know you’ve only just joined, so take your time to explore the app and see all the features we offer. If you have any questions or need help along the way, please don’t hesitate to reach out to us at [email protected]. We’re here to make sure your experience is smooth and enjoyable, and we’re sorry if things feel a bit overwhelming at the start.