WulfmodsReviews of wulfmods.com

Don’t know if I’d even give them a 2/5 device short within 3 months. Price is ridiculous. Functionality of some is honestly falling off the charts in a bad way

Ordered some vapes for using at home with oil. After one year I sent another message wondering when they would ship. Finally received them a year and a half after ordering. We were no longer interested in the product. The company assured me that they would refund the money if I returned the unopened packages. I returned them the company has not sent the HUNDRED dollars back to me. I have reached out many times. The most recent response was for me to contact my bank to have the charges removed. I had already sent the vapes back. So now the company literally stole a hundred dollars from me and does not respond to my messages.

Their shipping is just a money grab everything they ship out is 3 days standard anyway. Never pay for 1 day delivery$45 add on to price to ship it 3 to 4 days later. Good product horrible customer service.

They make you jump through burning hoops to use a warranty.I have a new piece with a receipt. It’s more broke than my cousin. Just like him, two days of work and busted. So the customer service people tell me to send pictures. SENT. then an email (you already have my email, I did not send you smoke signals) SENT then send it all again SENT then did it all again. Pictures. Receipts. Video. Over and over. Then I sent it to the wrong email and have to start over. They will read this tonight and tell me that the picture had bad lighting and I need to take 3 more to verify, tomorrow. Good product. I’m just not a believer in the company to deliver any realistic form of customer service or warranty. I’ve had some issues about those. Obviously.

THEY WILL NOT REFUND YOUR MONEY IF VAPE DOESNT WORK FOR WHAT YOU NEED IT FOR. THE CUSTOMER SERVICE IS HORRIBLE AND THE WEB SITE STATE YOU WILL GET A REFUND..BUT WHEN YOU CALL THEY SAID BECAUSE OF CORONA THEY WILL NOT TAKE IT BACK. ONLY EXCHANGE IT FOR ANOTHER ONE. DO NOT BUY FROM THEM YOULL BE VERY DISAPPOINTED.

Ivy helped me when I called to ask some recommendation questions about the Wulf Duo. She was very knowledgeable & explained everything to me so I would understand. She also went above & beyond by walking me through the website and assisted me in finding additional coils, where I could simply check out and complete my purchase.