Yami 亚米Reviews of yamibuy.com

HORRIBLE RETURN POLICY- STAY AWAY

their customer service is really bad. their return policy is really bad also. There are many options for asian food / snacks. AVOID yamibuy.

I received melted discolored chocolate pistachios from Japan and they only refunded me for 2 of the 7 packages with a coupon for future purchase that I will never use. Poor quality and customer service

Purchased a BA Pola day selector. Received a fake one. Since I have been using this product for 4 years, i know how the smell and consistency of the cream is. The customer service insisted on it's authentic and how it's very a trusted merchant. All I know is that what I receive ain't a real one. Not even close. After going back and forth, the agent said that I can return it if it's unopened and unsed. How would I be able to tell if it's a fake product if I didn't open it?! What a bunch of BS

They do not have free return policy. Be careful. They will ask you a reason for return and ask you to pay for the shipping fee. Ver unpleasant experience.

They sell customer information to scam companies

Have to be very careful on what you are purchasing. No way to return. Give zero "0" for customer service.

Placed an order in the USA, using a USA credit card that is many years old (not a new card), for shipping to a USA address, and the shipping address matches the credit card address. In other words, nothing sketchy about the purchase. But they sent an email saying I must send them a photo of my credit card. Ummm... NO! I've made similar purchases at hundreds of other companies over the many years I've been at this address using this same credit card and never had any problem or ever been asked for a photo of the card. If anything is sketchy here it is this company and their demand for a photo of my card. Yeah, like I'm going to fall for giving some stranger the ability to then use that photo to make fraudulent charges with my card. Not! Be very wary of this company!!!