ZuntaFiReviews of zuntafi.com

Response from ZuntaFi· Aug 11, 2023

Hi! Thank you for the positive review. We use customer feedback to help make improvements to our processes. I am happy to hear you were satisfied with your experience when you did need assistance. Please don’t hesitate to reach out to our office if you ever have additional questions. Thanks again for taking the time to share your experience with us and the community. Take care, Sheri Engleking

Response from ZuntaFi· Jul 6, 2023

Hi, Thank you for taking the time to provide honest feedback. ZuntaFi works with lending partners to make college possible, however we do not determine your loan rates. Your feedback is important; therefore, we will share your concerns with the lender as we continuously work to create attractive programs. Thanks again for taking the time out of your busy day to provide feedback! Take care, Sheri Engleking

Response from ZuntaFi· Jun 29, 2023

Hi, Thank you for taking the time to provide honest feedback! We are grateful you continue to do business with us! We value the opportunity to continue a relationship with you. Please feel free to reach out to me personally at [email protected]. I’d like the opportunity to review your account and identify where we fell short. Take care, Sheri Engleking

Response from ZuntaFi· Jan 4, 2023

Hi, Thank you for taking the time to provide honest feedback. I want you to know that I researched to get a little more insight into what happened here. After you apply, your school is required to certify your enrollment before your loan can be approved. ZuntaFi sent the required certification to your school on November 8th, however we didn’t receive the certification back until December 28th. Unfortunately, we don’t have control over when your school completes the certification. Once we received the certification, you were approved the same day! While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking

Response from ZuntaFi· Sep 20, 2022

Hi Arej, Thank you for reaching out to ZuntaFi. After you are approved for financing and accept the terms of the loan, you have the right to cancel your loan up until midnight on the date identified in your Truth-In-Lending Final Disclosure. No funds can be disbursed to your school until after that date. I hope that helps clarify the cancellation period. If you need further assistance, we would be happy to review your account specifically. Please don’t hesitate to reach out to our office if you ever have questions! Take care, Sheri Engleking

Response from ZuntaFi· Jan 5, 2023

Hi Joseph, Thank you for taking the time to provide honest feedback! We use customer reviews to help make improvements to our processes. I want you to know that I will be passing your comments on to the department manager. We want to make sure your voice is heard as we continue to improve! Thanks again for taking the time out of your busy day to provide feedback! Take care, Sheri Engleking

Response from ZuntaFi· Jul 25, 2022

Hi, Thank you for taking the time to provide honest feedback! We are thrilled to hear you had a great experience at our website! Thanks for sharing your experience with us and the community! Take care, Sheri Engleking