ONELASERReviews of 1laser.com

Great laser but arrived with an issue. Customer service has been perfect and was able to help resolve the issue that occurred during shipping. Great experience with One Laser so far.

So far love the Machine, setup took some time, more detailed instructions and videos would be greatly appreciated.

Smooth transaction and I love the laser

The tech support has been outstanding. They have gone above and beyond to answer all of my questions.

The build quality of the OneLaser XRF is top-notch and has met all my expectations for a CO2 engraver. I’ve been in contact with their team, and they’ve assured me that a library of instructional videos is currently in development to help beginners get up to speed quickly. As a tech-forward organization, they are also actively rolling out technical support updates, which gives me great confidence in their long-term support.

One Lasers customer service is above all others. From start all the way through to your first project. Murphy was so helpful in getting me starting in my purchase then went above and beyound once it arrived. I had several questions about getting it into my basement shop and one laser worked directly with me to get it put into the right location. After that a small issue was quickly resolved by personal technician help on the phone directly. I've been using it for about a month now and could not be any happier with my new Hydra 9.

Good tecnical service

We have been using our Hydra 9 and XRF laser engravers for the last 12 months. Having worked with many other laser brands in the past, this was definitely the Best Laser Engraver we have used inside the workshop. Having 2 laser tubes inside 1 laser and the ability to Raster Engraver at 1200/mm a second with the RF tube allowed us to create and sell products that a CO2 Laser Alone couldn't handle. The details of the RF are unmatched!