360 Legal Forms Reviews | Read Customer Reviews of 360legalforms.com

360 Legal Forms Reviews | Read Customer Reviews of 360legalforms.com

360 Legal Forms reviews

Showing 3 reviews with 3 stars · Clear filters

Sarai M.
Posted May 19, 2023
Helpful
Customer service was informative and helpful, even when I cancelled my subscription with Rikki.
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Marc
Posted Feb 9, 2023
It was very easy to use and setup
It was very easy to use and setup, and when I needed to cancel, Asher was very helpful and had updated my concerns, and performed excellent customer service.
Response from 360 Legal Forms· Feb 10, 2023
Hi Marc, Thank you for taking the time to share your experience with 360 Legal Forms. We're thrilled to hear that you found our platform easy to use and that Asher provided excellent customer service when you needed to cancel. We're proud to have a team that is dedicated to helping our customers and ensuring they have a positive experience. While we're happy to hear that you had a good experience, we understand that you left a 3/5 star review. We value your feedback and would be grateful if you could share more about your experience with us, either through an updated review or by speaking with one of our agents directly. Your opinions are important to us and help us continue to improve our services. One of our agents will be reaching out to you shortly to discuss the situation and receive any feedback you may have on what could have been done better. We value your opinions and are always looking for ways to improve our services. Thank you again for your feedback and for choosing 360 Legal Forms. If you have any further questions or concerns, please don't hesitate to reach out. Best regards, 360 Legal Forms Team
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Michael
Posted Mar 15, 2021
GREAT product, but more communication appreciated!
As far as the product is concerned, I had a great experience with 360 Legal Forms. I used one of their templates to create a roommate agreement, which was very user-friendly, and ended up being exactly what we needed. My only reason for a lower rating is due to the lack of communication regarding my account. Initially, I had signed up for a free trial, which then turned into a monthly account. Once I was finished with the document I needed, I no longer needed to use the services. I would have appreciated a monthly email with a receipt of payment, or reminder of impending charges. It was totally on me to remember my account details, but more communication regarding account status would help improve the overall customer experience.
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