42nd Street PhotoReviews of 42photo.com

The batteries came within the time expected. I didn't expect much because of the price but I was surprised of its performance. I have three kids and I'm always taking pictures of them and I'm amazed how long the battery lasts.

Tried to purchased an item from them in store. They pretended not to know the price and went to the computer to "look up" the price. I saw in the mirror they were using B&H's website, not theirs. I walked away. I went back a few months later to purchase another item (impulse buy). When I went home, I found out they charged less for the same item on the website. I called them up and they said I need to go to the store. Fine. I went to the store and asked for a refund/store credit. The first time I went back, they say I need to talk to Jack. Fine. The second time I went back, Jack still was not there but another salesman I spoke to said I could get a 15% refund when I talk to Jack. He also said the "online model" is a export model and not US. Fine. I went home, called Sigma, and they said there is no different export or US-only model. I went back to the store the THIRD time, still no Jack, but I found the original salesman who sold me this item. He would not look me in the eye. He said no refunsd, no exchanges, no store credit, and accused me of trying to take advantage of them. Bunch of crooks. Do not ever do business with them.

I ordered a replacement lenses cap for my canon dslr, and it came super quickly and has worked perfectly!

I recently purchased a Canon EOS 40D without a neck strap. I browsed for one on eBay but I found many in China. I figured these were probably counterfeits so I filtered my search to include only items in the US and added the word "original" to my search key words. I found several vendors selling used worn out straps and a few selling new ones. I came upon a 42photo ad and found a neck strap for less money than any of the other vendors selling the same strap. I went ahead and bought it but worried that it would take at least a week before I received it. I ordered it on the 3d of June and to my surprise I got it this morning June 5th. This was a very easy, smooth and satisfactory shopping experience. I will give them a shot next time I have any photo related needs.

They have been quick to help me out with what I need and offering advice. Great prices

I ordered a camera from their store and from what is posted on their site explained it seemed to be a full camera as you'd expect out of the box, with all the fuji accessories. I had picked quick shipping because I wanted the order quickly however it did not go out on friday and I was surprised when I got a message to call "Adam" at 42nd street. I had no idea why.On monday I finally got through to him and he explained to me that it comes with none of the accessories normally that come with the camera and that it only comes with "the camera" and a "starter battery" (there website said it came with the original manufactures battery and it is marked with a model number). So instead of my order being sent out on time with the proper things I got a delay and a call from a salesman trying to sell me memory and an extra battery. Not only this but the salesman "Adam" was very rude and double-talky, and he was using weird sales techniques like telling me I shouldn't feel "ashamed" or "guilty" for not wanting their great battery and memory card deals. Very weird. And then he was trying to tell me I was acting emotionally and really it seemed like cheap NLP/gross sales talk. What a shuckster! I feel that they basically bait customers in with a great deals on their cameras with the hopes their salesman can make the money for them by selling the battery and memory card packs. Anyways after all sorts of banter with the jerk Adam (there was all sorts of just your typical rudeness that I won't bother going into detail about here, but take my word, the guy was a jerk) I finally got a confirmation that my order would be cancelled. I am now reading more about this company and finding out that they sell "grey market" as well. This is not advertised. While the deal did seem amazing at first, there are deals that are almost as good from reputable sources online that include a manufactures warranty and good customer service. I will never use 42nd camera again, and while I made the mistake of not reading enough reviews (I did read some but clearly not enough), I am going to do whatever I can to let other know that this store is not someone to deal with.

I had some things go wrong, but I am happy to say that they are the kind of company that still has the old school customer service, they did everything they could to make it right. The manager Greg went above and beyond to help me out. Thanks so very much

Ordered a Canon 70d body as a replacement for my T2i. Camera shipped fast and was quality product. Will buy from these guys again