Excellent
2,968 reviews
ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Bonnie
Posted
Always extremely helpful and gets my supplies out quickly
Response from ABC Medical· Jan 23, 2025
Dear Bonnie, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Virgil
Posted
Grat service and convenient also faith in your products
Response from ABC Medical· Jan 23, 2025
Virgil, thank you so much for your feedback and your 5-star rating!
Richard
Posted
Prompt, courteous, and ready to help.
Response from ABC Medical· Jan 23, 2025
Dear Richard, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
David
Posted
very professional and did what they said they would.
Response from ABC Medical· Jan 23, 2025
Dear David, thank you for your comments and for giving ABC Medical a 5-star rating!
Chris
Posted
I have being getting supplies from you for over 10 years and never had my supplies sent by USPS. I am out of the Hollister baths and they won’t be here until Friday at 9 pm which means I won’t get them until Saturday around 7 pm.
Response from ABC Medical· Jan 24, 2025
Dear Chris, Thank you for being a loyal customer with ABC Medical, and for leaving a review as we appreciate the feedback. We are disappointed to hear that manner of shipping has left you waiting on the rest of your supplies. Please know our customer service team has made a note regarding your preference in hopes of keeping this from being an issue in the future. Thank you for the opportunity to serve you!
Floyd L.
Posted
These surveys are getting out of hand. All we ask is that you sell a good product at reasonable prices. You seem to be doing that, if you weren't we'd go to someone else.
Response from ABC Medical· Jan 23, 2025
Thank you, Floyd, for taking time to leave your review and for the 5-star rating! With that said, I can appreciate your desire to no longer receive invitations to participate in surveys from ABC Medical. We do have 2 surveys that go out to customers. One is a TrustPilot review opportunity (which is a simple request to offer a 1 to 5 star review), and then a 2-3 minute survey asking specific questions on your experience with ABC. I have removed you from the latter survey so you will no longer receive those emails. As for Trustpilot, they make it a bit more challenging. Because it is a public site, you as the customer have to Opt Out at the bottom of the email you received from them. However, I was able to change a setting so that you do not receive another TrustPilot review email for the next 9 months. Thank you for allowing us the opportunity to serve you!
John
Posted
Texting for notice of refill works well. Delivery timing is acceptable and consistent.
Response from ABC Medical· Jan 23, 2025
Thank you for leaving a 4-star review, John. We are grateful for the opportunity to serve you!
Dwight
Posted
My shipments are constantly delayed because of your slowing moving bureaucracy. On the bright side, the customer service reps are polite and quite understanding.
Response from ABC Medical· Jan 24, 2025
Dear Dwight, Thank you for leaving a review, we appreciate the feedback, but do apologize that our process has resulted in a slow shipping time. While it is our sincere desire to provide 5-star customer service in all areas of our business, we are happy to hear our customer service team has treated you well. Thank you for the opportunity to serve you!
