ABC FinancialReviews of abcfinancial.com

ABC Financial collaborates with numerous gyms across the nation, and it’s wise to choose your gym carefully! Some facilities using ABC Financial for billing may unexpectedly charge your account, and if you dispute these charges, you could face further attempts to bill you again under your gym's name. It's important to note that this practice goes against the policies set by Visa and MasterCard. If you encounter any issues, don’t hesitate to report them! Your financial well-being matters, and together we can ensure fair practices in the fitness industry.

I decided to cancel my membership after much thought. The gym does not open until August 26. I was charged $10.80 the day I enrolled on 8/13 and was told it is no contract and month to month. Also, I need to give a 30 day notice if I decide to cancel. I called to cancel on 8/24, and was on hold 12 minutes until a third party individual answered. I am being charged $75 to cancel for a gym that is not open; SMH. I should have followed my first mind, but you live and learn. Too many tricks and tactics to join. Never again!

ABC Financial is a disaster. They’re the ones responsible for dues collection at Gold’s Gym, and my recent experience shows exactly why they have nothing but negative reviews. My bi-weekly payment was scheduled to be deducted today—I confirmed it on my credit card statement. Yet when I went to work out this morning, I was told I had a “past due balance.” Really? A payment that isn’t even due yet is suddenly “late”? I offered to cover it with cash, since that’s what I had on me. The staff member at the front desk couldn’t accept cash (not his fault), but he assured me I could still use the club and pay later. Reasonable enough. But then he mentioned ABC would be tacking on a 60% late fee—$23 on top of a $40 payment. For a bill that isn’t late. This is beyond shady. Charging a massive penalty on a payment that, according to my records, is current is nothing short of predatory. It’s the kind of behavior that drives people to leave gyms, not stay loyal. I’ve already reached out to Gold’s Gym management to raise this issue. Based on the mountain of negative reviews, ABC Financial should have been shut down years ago. The fact that they’re still allowed to handle billing is a black eye on the Gold’s brand.

Horrible company. They want me to pay a bill claiming I owe money, even though I requested to cancel my membership with the Anytime Fitness gym. The issue is that the gym manager didn't process my request which is not my problem. So, I sent ABC Financial a copy of the email I sent to the gym manager which shows that I requested the cancelation back on April. ABC Financial replied that they can't honor my cancelation request since they didn't receive a copy of that email which is BS because they told me before that any requests to the gym membership like freeze or cancelation should be requested through the gym not through ABC Financial directly. Anyway, I am not paying a penny for them and I already filed a complaint against both ABC Financials and Anytime Fitness with the Consumer Financial Protection Bureau and I am still waiting for the resolution.

Terrible experience with Rona, super rude, why people like them are in team, so unprofessional.

Scammers, totally unresponsive to overcharging me, marked as fraud, and the representative on the phone was flippantly arrogant.

I WISH I COULD GIVE NO STARS THE WORST TO DEAL WITH WHEN UPDATING PAYMENT AND THEY DON'T UPATE YOU IF THERE WAS AN ERROR WITH PAYMENT AND THEN ADD A $20 LATE FEE AND PER THEIR NEW POLICY IN EFFECT AS OF AUG 2024 THEY CAN ONLY WAIVE ONE FEE EVERY 6MONTHS, WHEN I ASKED THE SUPERVISOR JANELLE WHEN THIS WAS IN EFFECT SHE SAID IT ALWAYS HAS BEEN WHICH IT HASN'T SINCE SHE THEN VERIFIED IT WAS PLACED LAST MONTH. THEY DON'T UPDATE OR SEND ANY TYPE OF NOTIFICATIONS IF THERES AN ERROR IN PAYMENT. MIND YOU MY PAYMENT ALWAYS GETS MADE I HAD MY WALLET STOLEN AND HAD TO UPDATE THE CARD

Scam. Not only do you never get a US rep, but they make it seem like you can never cancel the membership. It’s an on-going misinformation between the gym and this company. HORRIBLE.