Another great product purchase from Accessories4less!
I’ve purchased from these guys many times over the years never had a bad experience! Just purchased a refurbished pair of definitive technology D 15 tower speakers in white. There’s no way you could ever tell they were refurbished. They arrived “fast” and in pristine condition in their original boxes. Beautifully speakers and what an incredible sound they produce. Thanks again guys. I’ll be back!
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Kashton
Posted
Positive experience - good products - good prices
I know people have had mixed experiences with Accessories4less, but I personally have made several purchases from them over the past several years, and always had a very positive experience. I've purchased amps and receivers, always refurbished, and they all came in excellent condition, both cosmetic and in terms of functions, so I am very happy with them, and saved a good amount compared to the prices of those items new.
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danny
Posted
Hard to get answer return policy id bad…
Hard to get answer return policy id bad chargers for returns restock and also shipping
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Martin M.
Posted
Good Speakers, Good Price!
My online purchasing experience at accessories4less.com was hustle free, and fast. Delivery of my purchased floorstanding speakers was on time and as promised. FedEx ground freight service was very. The package was handled with care and it arrived in good condition. The speakers were in what it looks like original boxes,and foam inserts in new condition, I'm am enjoying the speakers. They sound amazingly good.
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Daniel U.
Posted
Accessories4less shipped a refurbished…
Accessories4less shipped a refurbished receiver that was not in working order. Dealt with an extremely rude person, Jeff G. Did not receive full refund back on the defective unit. Would not recommend doing business with this business.
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Antoine
Posted
“I Ignored the 1-Star Reviews
“I Ignored the 1-Star Reviews — Now I’m Out of Over $130.00+"
I would not recommend Accessories4Less for big-ticket items like AV receivers or anything else. Their prices look attractive, but the return policy is very unfriendly. The website's condition section for the unit I purchased reads "you might even get something better than new" — thoroughly cleaned, tested, and renewed to original condition", that "Yamaha product undergoes such close scrutiny" and "Yamaha's refurbished mean “as new.” This is far from the truth because the a/v receiver I received was defective and showed signs of wear. I started the return process and talked to Austin on the phone. He said they’ll check the unit out to determine if it’s a defect, and promise no restocking fee if it is' yet when I returned it I still ended up losing over $130 in shipping and restocking fees. Other customers have had similar experiences and lost more.
They don’t send defective items back to the manufacturer — instead, they inspect and test them in-house. they don't use certified technicians, therefore it's impossible for them to properly diagnosed the unit to issue a refund as fast as they issued my reduced refund. In reality, you’ll be charged fees regardless if it’s defective or not and the next customer may get that defective unit. If they decide it’s not defective, you will pay return shipping both ways(yes, they will deduct/charge you for the initial free shipping plus you have to pay the fee to return it) plus a 10–15% restocking fee, even if the product arrived in poor condition. AVRs are heavy, so the costs add up quickly. With a return policy like this, it’s clear Accessories4Less does not want or care about having returning customers. It literally has scam-like tendencies.
Buying from Accessories4less is a gamble. Okay if you’re 100% sure you’ll keep the item, but extremely risky if there’s a chance you’ll need to return it. . I’d recommend going with places like Crutchfield, Amazon (direct), or Best Buy, where return policies are far more customer-friendly.
Bottom line: The discount is not worth the risk. Just don't.
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Deb R.
Posted
Purchased a definitive technology…
Purchased a definitive technology subwoofer. I chatted with customer service pre purchase and they assured me it was compatible with my soundbar. I received the subwoofer and it wouldn’t pair to my system. I don’t know if the part was bad or just not compatible with my system. I asked for a refund which they approved after a couple days. Original part was $100 with free shipping. In order to return I had to pay shipping both ways and a restock fee. In the end, it was going to cost me $95 to return. Buyer beware! I called customer service when I realized the cost of shipping and they didn’t take my call or return my call. I would definitely not recommend purchasing from them!!!!!
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Chuck F.
Posted
Defective or not there is no return policy
I ordered a Yamaha as2200 on Feb 22. It arrived with the volume control floating in the box and the entire volume control shaft was loose. I emailed them immediately, they came up with different excuses and delays until 30 days passed and then told me oh well tough luck. I also bough some kef r7 metas which did arrive unscathed. I am fortunate that I can handle a 3k loss. I would be careful as soon as you buy from them its yours no matter what, so it's a gamble. Do you feel lucky?