Mike
Posted
Great Customer Service
It was easy to submit my warranty claim on the website and they responded very quickly and sent me a replacement unit.

Great
544 reviews
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Mike
Posted
It was easy to submit my warranty claim on the website and they responded very quickly and sent me a replacement unit.
Clarissa
Posted
Ashley helped me out and I was extremely satisfied with the assistance.
bow
Posted
i was sent the the wrong tent and a c infinity came through with the right one within days of notification the service is awsome
Happy C.
Posted
Yasmin, as with ALL of the support staff at AC Infinity, was professional and efficient in resolving my problem. AC Infinity is an exceptional company, producing excellent products that I truly enjoy using. I sound like AI, but this is legit feedback! I will return again and again! Thank you! Clay
Shawn P.
Posted
Great communication and solved to the problem asap.
jonathan
Posted
Great patience and willingness by my customer service agent. Was knowledgeable and kind. Thank you for helping me resolve my issue.
Andrew D.
Posted
The service and support provided by the agent was above and beyond, my appreciation is great, once again AC Infinity shows why they are the best, not just for cultivation supplies, but as a business. You are what other companies should strive to be. I will always use your products, as they are excellent, and your support is unmatched.
Eric
Posted
I didn't have the dongle for the Molex connector with the Controller 69 Pro and my old 8" Cloudline from 2021. Support was very responsive and sent me a dongle quickly! A big thank you to Brittany and her team.