Peter K.
Posted
Ordered items during promotional…
Ordered items during promotional period. Order was cancelled the next day and was told I needed to reorder. Promo was no longer valid though.
Bad
227 reviews
Best online tool store for power tools, woodworking tools, and cordless tools from Milwaukee, DeWalt, Makita, and more! Free shipping on orders $199+!
Acme Tools (acmetools.com) has 227 customer reviews on Consumer Courier, with an average rating of 1.7 out of 5.
227 approved reviews, newest moderated first
Peter K.
Posted
Ordered items during promotional period. Order was cancelled the next day and was told I needed to reorder. Promo was no longer valid though.
Gary G.
Posted
I ordered an item that was back ordered that said it would ship in 3 to 5 weeks. At the end of 5 weeks I sent an inquiry. The next day the order showed that it had been cancelled by Acme with not communication to me the entire time. Miserable experience. Customer service is the only thing that can differentiate a good company from a poor one. Do your business. Very disappointed.
thampy shany T.
Posted
Although I read negative Reviews here in TrustPilot in regards to ACME TOOLS.. Did try Amazon,& other Major retailers including HomeDepot , Lowes .. I gave my 1st purchase to ACME and literally found DeWalt promotion $75 ., which No others had ! Got the DeWalt Table Saw 10” on time , assemble it and tried the saw ! Amazingly.. Didn’t regret anything! I Give Acme 4 stars !
Brandon
Posted
Great tools for a good price. Have ordered quite a bit and have never had an issue
JLM
Posted
Order placed in August. Today it’s October 19. Just received my package. Pi$$ poor service.
Alexander S.
Posted
Ordered a tool with battery, they sent the tool but not the $200 battery then wanted me to return and rebuy after the sale was over and the price went back up!
Diane H.
Posted
I got scammed into buying a lawn mower. They took my money but no product. They keep changing their story about my order. Do not trust this company!
Cary I.
Posted
I purchased a Yeti cooler for my son for Christmas 2021. I chose Acme because they offered a rare “sale” price on an Yeti. At the time I ordered it it was back-ordered until March. I would periodically receive an email saying it was still back ordered despite the same cooler being in stock on numerous other sites. Finally, in August 2022 I gave up and canceled the order and bought direct from Yeti. I don’t believe Acme ever intended to fulfill this sale-priced order.