ABW
Posted
Product
Special thanks to the Actbest team for their dedication to excellent customer service!! Great product and I’m looking forward to riding my bike!

Excellent
635 reviews
Actbest's design team in California, USA, focuses on developing high-quality and high-performance electric bicycles, combining innovative technology with excellent industrial design, and is committed to providing top-notch after-sales service.
Actbestbike (actbestbike.com) has 635 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
635 approved reviews, newest moderated first
ABW
Posted
Special thanks to the Actbest team for their dedication to excellent customer service!! Great product and I’m looking forward to riding my bike!
Joshua B.
Posted
Great bikes! Even better customer service!!
Lee V.
Posted
Fast shipping and great customer support.
Akeilash
Posted
My like actbest cycle and good customer support
Jaquelyn M.
Posted
Great customer service!! I was able to talk to someone on the phone and email response was quick!! Truly appreciate this team!! Now to test out my new bike!!
BB
Posted
ActBest sells defective products and provides no real customer support. I received a bike with several critical safety and performance issues with the battery, lights, brakes, and tires. Then I faced weeks of customer support response delay tactics, including AI-generated emails asking for photos and troubleshooting steps, and then refund denials. Even upon returning the merchandise with proof of delivery, communication stopped. Then ActBest denied all refund requests from CitiBank, claiming the product was not returned. This company sells dangerous quality merchandise and operates with deceptive practices — avoid at all costs.
Matthew S.
Posted
The bike has been a great source of transportation around the campus and customer service has been great.
Sean
Posted
I bought 2 mars bikes from Actbest in July and my wife and I love them. We ride them while camping, at home, and even on some trails. They are easy to assemble and operate. Their customer service is top notch. They are quick to respond and extremely helpful with any issues you may be experiencing. We plan to use them for a very long time and have recommended them to everyone who asks about them. Thank you so much Actbest!