Ad4mReviews of ad4m.com

God awful company. A complete scam do not order for them. Never received my products or any updates despite being charged immediately for them and was never able to get into contact with them despite multiple tries.

They will not issue a refund. They don’t carry the products and tell customers to wait months. I will try to go directly to Amazon pay and have them cancel the payment. Stay away from them! Here is an excerpt from my email with them: Due to a COVID quarantine on the vessel we use to transport our products into the US as well as a labor shortage in Oakland, CA (where our warehouse is) our expected processing times have been extended. The items are expected to go out the week of 3/15, however that is subject to change if there is another COVID quarantine mandated. Second email after asking to cancel and refund: Unfortunately, I can't refund your order at this time. Our system isn't fond of Amazon Pay, so I have to forward your request to one of the owners so they can refund it to you. But you have been marked down in our system as wanting a refund, just to confirm that.

TLDR: STAY AWAY FROM THIS COMPANY I ordered plates on Nov 26th and as of today I have not received any ordered items. They answer my queries and promise the items will be delivered in about 2 weeks. But I never hear from them until I contact them again. I have never seen a company that works like this one. I strongly recommend that you cancel your order and ask for the refund. Do this through your credit card company. Do this within 3 months and depending onyour CC, you may be guaranteed a refund. I worry that this company is just trying to run the clock..

I wish it were possible to leave 0 stars. The lack of communication and honesty from this company is astounding. I ordered $500 worth of plates on November 17. It is now February 4, and I don't even have so much as an estimated delivery date. The only updates I have received have been videos of the CEO whining and crying to everyone about how it's not his fault, it's the suppliers being lazy. When I reached out two weeks ago, someone FINALLY responded and said my order is scheduled to be shipped this week. I have attempted to contact someone via email, phone, and their Chat with Us feature everyday this week, and NO ONE has had the decency to respond. This company is a sham and I feel like I've been conned.

I placed an order in October for a bunch of plates. I realized that the original ship dates never materialized but was understanding of the issues with COVID Finally in December I was told by the Logistics manager that my plates would be shipped. At the end of December I did receive plates but was missing the 45's. I thought it was a UPS problem and spent hours on the phone only to find out they were never shipped from the company. The logistics manager told me that she never promised all the plates which was insulting since they told me the plates would ship and never said there was an exception. From there is went totally downhill, false promises of delivery and as of this posting I still do not have a date for my 45's. They also are begging me to cancel the balance of the order by I refuse to let them "off the hook". I have asked the Logistics Manager to provide me with the owner(s) and the e-mails so I can speak directly to them. She is ignoring my request. This company is not playing honest with its customers. Very disappointing and a totally waste of time. Oh and by the way the sad thing is the plates are of very good quality..................

So Far Terrible experience. Ordered almost $1500 worth of weight plates from this company in December. Its now early February and we can not get ahold of the company. They will not answer email or phone after many, many tries. I would give the company ) stars if possible. We are now disputing the charge through our CC company.

Overall, you will likely be waiting a while, possibly longer than advertised, for the product however I am extremely satisfied with the product and despite the very long wait time, these plates are very high quality and are among the best I have ever used. For reference, I ordered 8x 45lb plates in early November and received them in early February. I hope the company can figure out a more robust shipping method which is why I’m detracting one star but the product itself is very high caliber for the price has been worth the wait.

ordered weights at the end of November, never received items, cancelled order early january, still waiting for full refund despite confirmation by owner that my order was cancelled a month ago