Jim
Posted
I got 2 of these to find out they…
I got 2 of these to find out they aren't GPS they are linked via bluetooth which wont give you around the world tracking. The advert is very deceiving regarding GPS tracking. I wouldn't recommend.

Poor
77 reviews
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Add-On Design (add-ondesign.com) has 77 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Jim
Posted
I got 2 of these to find out they aren't GPS they are linked via bluetooth which wont give you around the world tracking. The advert is very deceiving regarding GPS tracking. I wouldn't recommend.
Chris M.
Posted
Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed the device in. Somewhat area as to the general location of the automobile, but certainly not anywhere near exact. No real time speed reads. Remember folks, you get only what you pay for. These "AnyTrack Pro" crowd sourcing devices are only a step or two better than nothing. Ps. Their address is supposed to a city in New Mexico, but shown as being in New York according to their website. Kinda sketchy if you know what I mean.
Response from Add-On Design· Apr 27, 2026
Hi Chris. I’m really sorry to hear about your experience, and I completely understand your frustration. We take product quality and customer service very seriously. Unfortunately, I haven’t been able to locate your order details here. Could you please reach out to [email protected] with your order #? I’d like to personally look into this and get it resolved for you as quickly as possible.
Graham M.
Posted
I ordered a 2 pack of trackers ,They say I only ordered 1 but they charged for 2, It came without the magnetic case, and the company said this was the latest edition, I have managed to.pair it to android and it works ,I would NOT recommend this company, Reading the reviews it is clear they don't care about customers, The old addage , Buyer Beware.
Response from Add-On Design· Apr 12, 2026
I apologize for the frustration, Graham. We take product quality and customer service very seriously. I’d like to resolve this for you personally, kindly email us at to [email protected] with your order number. Thank you!
Mr S.
Posted
Wrong items sent contacted customer support who promised to rectify then silence and no longer responding poor service and just scam by sending wrong items out Review was.placed in august 2025 and recieved feed back in april 2026 and basically saying chase evri myself ridiculous service
Response from Add-On Design· Apr 12, 2026
I apologize for the frustration, Mr Smith. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to [email protected] with your order #. I’d like to resolve this for you personally.