Excellent
46 reviews
AETHERNAETHERN is a brand of Biorganic Pharma, SL, a European company with headquarters in Barcelona (Spain) and a subsidiary in New York (USA), incredibly expert in innovation and effective quality in the field of Natural Nutritional Sciences of Supplementation.The Scientific Team is made up of Specialists in the field of Nutrition, Organic Chemistry, Pharmacy and Biotechnology focused on finding the best and most innovative solutions for Health and Beauty, as well as the well-being of People.
AETHERN (aethern.com) has 46 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 3 reviews with 1 star · Clear filters
Elaine G.
Posted
The product is good. I've noticed an improvement in my skin. However, they have repeatedly billed me and failed to ship my order. You can never reach anyone at customer service - they just don't respond. Sometimes they'll send multiple orders and charge for them. Right now they've charged me but haven't sent the product and I can't reach them... not the first time.
heather F.
Posted
I discovered the collagen includes citric acid. This is an ingredient I do not want injecting no matter how wonderful a product claims to be. Citric acid is a compound originally derived from lemon juice. It's produced today from a specific type of MOLD and used in a variety of applications. I emailed the company to ask to cancel my subscription. Apparently they don’t answer emails. After 4 failed attempts, I called and spoke to Paul Vella who cancelled however they sent me my next shipment, charged me and would not accept an unopened box.
Jennie
Posted
i ordered 2 boxes and only received 1. I emailed customer service but haven't heard back yet. when can I expect to get the other box?
Response from AETHERN· Sep 21, 2023
Dear Jennie, we apologize for the misunderstanding. We have taken steps to resolve the issue. We will be in touch with you shortly. Best regards from the Aethern team.
