AFC Home WarrantyReviews of afchomeclub.com

Response from AFC Home Warranty· Aug 20, 2025

Hi Gary, Thank you for your feedback. We reviewed your claim thoroughly, and the diagnosis showed the system had been improperly installed with the wrong parts. Unfortunately, improper installation falls outside of home warranty coverage, which is why this repair could not be approved. We understand this is a frustrating situation, and we encourage you to contact us at [email protected] if you’d like us to review the details of your coverage further. Regards, AFC Home Warranty

Response from AFC Home Warranty· Aug 20, 2025

Hi John, We’re sorry for your frustration. Like all home warranty companies, AFC Home Warranty has a short waiting period before claims can be filed. This is a standard protection in the industry to prevent pre-existing issues from being claimed immediately after purchase. Unfortunately, your breakdown occurred during this waiting period, which is why it could not be covered. That said, we processed a full refund with no cancellation fee as a fair resolution. We’re committed to clear coverage terms, affordable home warranty plans, and licensed and insured contractors for future customers, and we encourage all homeowners to review their plan details upfront so expectations are clear. Regards, AFC Home Warranty

Response from AFC Home Warranty· Aug 20, 2025

Hi Adam, Thank you for becoming a member! Our records indicate your plan was purchased online, so the only call from AFC would have been your welcome call. If you submitted your information through a third-party rating platform, you may also have received calls from other companies. If you’d like to be excluded from AFC calls entirely, please email [email protected]. Regards, AFC Home Warranty