Poor
413 reviews
AfternicAfternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace.Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.
Afternic (afternic.com) has 413 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
413 approved reviews, newest moderated first
Jim B.
Posted
Just had a very difficult domain name situation resolved by Josh in Afternic Customer Support in minutes. My sincere thanks to him and to Afternic for providing great service.
Response from Afternic· Apr 11, 2023
Dear Jim, Thank you for the positive feedback and review! Regards, J.P.
Adam
Posted
I have good experience with the support team
Response from Afternic· Apr 4, 2023
Dear Adam, Thank you for the positive feedback and review! Regards, J.P.
m K.
Posted
I had a disappointing experience with Sales Representative's (Wesley Martin) when trying to purchase a premium domain. Their communication was lacking and they did not provide clear answers to my questions. Additionally, they were pushy and tried to upsell me on products I did not want or need. As a result, I felt pressured and uncomfortable throughout the entire interaction. I hope that in the future, this sales representative can improve their communication skills and approach to customer service.
Response from Afternic· Apr 4, 2023
Dear M Kumar, Thank you for reaching out and for your feedback. I greatly apologize that you have had a negative experience. I would love to know more and what we can do to turn your opinion around. We have reached out to you directly using the information you provided and look forward to working together. Please do not hesitate to reply or email us at [email protected]. Again, I thank you for your feedback. Regards, J.P.
Steve L.
Posted
I was having trouble signing up for their service on the website. (Turns out it was my mistakes, not theirs!) An afternic representative spent 20 minutes on the phone walking me through the process of signing up. He was exceptionally patient. I got three domains listed for sale. I would gladly recommend afternic to anyone.
Response from Afternic· Mar 21, 2023
Dear Steve, Thank you so much for the positive review and kind words. I wish you luck in your future sales! Regards, J.P.
Hex D.
Posted
"We have not been able to verify your purchase of ****.net. We have refunded your Credit Card account and ask that you please send us a wire payment in order to proceed with this domain purchase." I wasted many days waiting for this frustrating Email, I don't need it anymore.
Response from Afternic· Mar 7, 2023
Hello Hex Dec, Thank you for reaching out and for your feedback, I apologize we were unable to verify your account and/or the funds for the purchase of a domain. We take account security and fund verification very seriously and if we are unable to confirm a purchase we have no other choice than to refund and suggest a more secure method of payment. We are happy to help you process payment via a wire as mentioned, please feel free to email us at [email protected] once you are ready to move forward. I apologize for any confusion and please let us know if you have any questions. Regards, J.P.
Анатолий С.
Posted
Afternic.com has a very convenient and functional service for buying and selling domains!
Response from Afternic· Feb 24, 2023
Hello Анатолий Сергеев, Thank you for the positive feedback and review. Regards, J.P.
Maud
Posted
Called Support about a registrar question regarding domain sales and everything went smoothly. The representative was great from the moment he answered my call to good bye. He was caring and even took time to make sure everything was fine. It was a great experience.
Response from Afternic· Feb 23, 2023
Hello Maud, Thank you for the positive feedback and review. Regards, J.P.
Omar M.
Posted
Good platform and support team that communicates quickly
Response from Afternic· Feb 9, 2023
Thank you for taking the time to review your experience with us, Omar! P.K.
