AirportagReviews of airportag.com

No answer for emails , goods order 2 weeks ago , no money no sending , no answer.

I placed an order on December 3rd, their website states processing is done in 3-5 days. As of today (December 14th) my order hasn't shipped and I can no longer get anyone to respond to me. At first the excuse was Black Friday/Cyber Monday and it would take 4-8 days to process. I asked to cancel the order however was told it was in production and ready to go out the door last week. Still not here and still crickets from their customer service department.

Purchased a flight ticket mug. It arrived on time and the product is super cute!! Image is a tad bit fuzzy but overall really nice. Love it!

I have sent three emails with no response!! All I ordered was a phone cover! SLOW and no communication! I love their stuff BUT it’s too much work dealing with them! Disappointed!!

The quality of their luggage tags is very good, so after ordering two, I ordered one more. Unfortunately, I selected the wrong state from the drop down menu when filling out the customization form and my luggage tag came with the wrong state. They refused to accept this return to replace with a correct tag. You would think they could invest in software sophisticated enough to catch these errors before printing tags with state/zip code mismatches. It also took them a week to respond to my return query, and only responded after I emailed them again. I will not order from this company again.

I get packages faster from China then I do Airportag. expect to wait more than 4 weeks.

Online support is helpful, very supportive! Products are high quality.

Great product lines, good service and delivery when promised