AirtherealReviews of airthereal.com

Customer support was excellent,they replaced my first one no questions asked. Got the and it works great. Thank for all you do

Airthereal customer service is excellent! After 2 months of using their 27kW tankless water heater, it just stopped heating water one day. I checked a few things and then called up support. They got back to me very quickly and had me test a few more things and send some pictures. Finally, before making me go through the trouble of replacing the whole unit, they sent me a video walking me through how to clean out the water flow sensor and that got me back up and running. Their customer service was prompt, respectful, and most of all, actually helpful.

I bought an ozone machine a few weeks ago. It appears that FedEx delivered it, but their unclever delivery to the front steps was outsmarted by a low-level porch pirate. I was left without an ozonator. I reached out to Airthereal, and they were kind enough to immediately ship a replacement. It arrived in a couple days and was successfully delivered, this time behind the fence (yay FedEx!). The ozonator is very well-built, powerful and effective. Very happy. Porch pirates: 1 Fedex: 1 Airthereal: 10 :-)

It started with a search for a better water ozone generator. In form, function, and longevity, Airthereal has been miles beyond others in their range. Further still, the company itself needs some praise. Generous in promotions, attentive customer service, professionalism, and even follow through. I am so impressed! I have gladly made several referrals for the water ozone generator without any affiliation because I am a much satisfied customer and not afraid to tell others. I’ve see what ozone can do and I’ve seen how this company operates. Well done Airthereal, thank you! *Special Thank You to the customer service rep for all the professionalism, patience, kindness, and follow up. Sky’s the limit!

The support staff at Airthereal was very responsive. They engaged with me on finding the best solution. Eventually it was decided they needed to replace the unit. They had a new one shipped to my house immediately. Great customer support. Highly recommend!

Amazing company I purchased a open box portable ozone generator and had a issue with a button and they reached out to me ,I sent them pictures of the defective button and they sent me another one, I love this company and their products, and of course they have great customer service

Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.

I really like the sound of the machine ADH70 is so low. It has night mode and I almost don't hear anything. I bought 3 to use in each bedroom. They gave me essential oil as a gift, and I appreciated it. Thanks for helping by email.