Great
571 reviews
Alan MedsAlan Meds is on a mission to help individuals achieve their wellness goals through personalized care.As a technology-driven company, we connect you with a team of expert healthcare professionals dedicated to supporting your weight management journey. Our high-quality, state-licensed doctors specialize in weight management, offering personalized treatment at an affordable monthly price.With customized, comprehensive plans, we’re here to support your unique health journey, helping you look and feel your best. Backed by exceptional customer support, Alan Meds is with you every step of the way.
Alan Meds (alanmeds.com) has 571 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
571 approved reviews, newest moderated first
Ann H.
Posted
Well organized, reliable, reasonably priced
Response from Alan Meds· Jan 23, 2025
Hi Ann, Thank you for taking the time to share your wonderful experience! We’re excited that you had a positive journey with us, and it’s customers like you who remind us why we do what we do. Your kind words truly inspire us to keep striving for excellence. Thank you for choosing Alan!
Amy S.
Posted
They charge twice as much as other companies or even my local pharmacy. But the main issue is the shipping. I have never received an order that was still chilled with the ice packs. I am currently waiting on an order that was ordered four days ago and has been set to be sent the last three days by FedEx and now it’s not going to come for another three days. So the medicine is going to be ruined and I have paid $458 for this. And no weight loss, so I would not recommend this site. Their customer service is awful. They just blame FedEx and will not give you a credit or re-ship anything.
Response from Alan Meds· Jan 23, 2025
Hi Amy, Thank you for sharing your experience with us. Studies have shown that compounded GLP-1 medication injections typically remain stable when exposed to temperatures as high as 104°F (40°C) for up to seven days. Your medication is shipped in a temperature controlled package for safety, it is common for ice packs to thaw during transit. Typically our turnaround time is 4-6 days, with your medication only being in transit for 1-2. We’re sorry to hear about your concerns and have requested your contact information so we can connect with you directly. We’re here to help and look forward to making things right for you.
m T.
Posted
Indeed they did get back to me and I would change the rating to 5 stars
Response from Alan Meds· Jan 10, 2025
Hi there, Thank you for your amazing review! We’re glad to hear we could meet your expectations and make your experience a positive one. Your satisfaction is our top priority. We look forward to serving you again soon!
Arthur B.
Posted
Great products, excellent delivery, and top-notch customer service. I was initially skeptical, but they truly exceeded my expectations.
Response from Alan Meds· Jan 2, 2025
Hi Arthur, Thank you for taking the time to share your wonderful experience! We’re excited that you had a positive journey with us, and it’s customers like you who remind us why we do what we do. Your kind words truly inspire us to keep striving for excellence. Thank you for choosing Alan!
Paul
Posted
I did not complete the form to make this purchase. You have charged me $175 without my consent and then you had the nerve not to send me the medication that I did not order. Why did you pick my pocket?
Response from Alan Meds· Jan 2, 2025
Hi Paul, Thank you for sharing your experience with us. We’re sorry to hear about your concerns and have requested your contact information so we can connect with you directly. We’re here to help and look forward to making things right for you.
Suzanne P.
Posted
I paid for 3 months worth of product and lost 3 lbs only. I emailed the company and informed them it wasn't working for me and was too expensive. The response was one of sympathy assuring me this takes 3 or more months to start working. I asked to cancel subscription at that time. They have a pending hold on my credit card for another shipment this month!
Response from Alan Meds· Dec 23, 2024
Dear Suzanne, Thank you for sharing your feedback with us. We’re sorry to hear your experience didn’t meet your expectations, and we’re committed to making it right. We’ve refunded you for the pending order and reached out personally to go over any other details. Your satisfaction is our priority, and we look forward to resolving this for you.
EZ
Posted
Alan meds has been a dream to work with! Not only do they act immediately but they assign you a nurse who personally reaches out as your POC- mine was able to expedite my prescription even during the holidays! I am pleased I chose this site to work with for my prescription weight loss.
Response from Alan Meds· Dec 20, 2024
Hi there, Thank you for taking the time to share your wonderful experience! We’re excited that you had a positive journey with us, and it’s customers like you who remind us why we do what we do. Your kind words truly inspire us to keep striving for excellence. Thank you for choosing Alan!
Andree S.
Posted
Again, like so MANY other customers of Alan Meds., I filled in the initial form, and BEFORE I spoke to anyone or got a medical consultation was charged $297. !!!! This place is a total scam, and I am reporting them to BETTER BUSINESS BUREAU! I have never been refunded, and never joined the program. I have complained numerous times. CALL HENRY MEDS!!! They are total professionals.
Response from Alan Meds· Dec 11, 2024
Dear Andree, Thank you for sharing your feedback with us. We’re sorry to hear your experience didn’t meet your expectations, and we’re committed to making it right. We processed a full refund of your account on November 14th. If you have not received the funds, we recommend reaching out to your banking institution. We’ve reached out to you directly to discuss this further and find the best way to address your concerns. Your satisfaction is our priority, and we look forward to resolving this for you.
